Viking Electronics FaxJack, Руководство пользователя

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2. Packing: Return equipment in original box or in proper packing so that damage will not occur
while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag,
sandwiched between foam and individually boxed. All equipment should be wrapped to avoid
packing material lodging in or sticking to the equipment. Include ALL parts of the equipment.
C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3.
Return shipping address: Be sure to include your return shipping address inside the box. We
cannot ship to a PO Box.
4.
RA number on carton: In large printing, write the R.A. number on the outside of each carton
being returned.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box
(within 10 days of purchase):
1.
Customer must contact Technical Support at 715-386-8666 to determine possible causes for
the problem. The customer MUST be able to step through recommended tests for diagnosis.
2.
If the Technical Support Product Specialist determines that the equipment is defective based
on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued.
This number is valid for fourteen (14) calendar days from the date of issue.
3.
After obtaining the R.A. number, return the approved equipment to your distributor, referencing
the R.A. number. Your distributor will then replace the product over the counter at no charge. The
distributor will then return the product to Manufacturer using the same R.A. number.
4.
The distributor will NOT exchange this product without first obtaining the R.A. number from
you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to pay a
restocking charge.
LIMITED WARRANTY
The manufacturer warrants its products to be free from defects in the workmanship or materials,
under normal use and service, for a period of one year from the date of purchase from any
authorized distributor or 18 months from the date manufactured, which ever is greater. If at any
time during the warranty period, the product is deemed defective or malfunctions, return the
product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must
contact the Technical Support Department at 715-386-8666 to obtain a Return Authorization
(R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under
voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the
purchaser or others.
NO OTHER WARRANTIES. MANUFACTURER MAKES NO WARRANTIES RELATING TO ITS
PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR
IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. MANUFACTURER SHALL NOT, UNDER ANY
CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR
CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF
OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.