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Chapter; 3 Solving Problems
The first part of this chapter helps you identify and solve problems that might occur
when the system is in use. The second part lists error code messages that might be
displayed.
Viglen Technical Support can be reached in the following ways:
Telephone: 0181 758 7050
Fax:
0181 758 7080
Email:
You can also look for support information on our web site:
http://www.viglen.co.uk
Device drivers and various useful utilities can be downloaded from our ftp site:
ftp://ftp.viglen.co.uk
Please remember that if you cannot solve the problem by yourself then you should
contact Viglen’s Technical Support for further assistance.
Resetting the System
Table
3
To do the following
Press
Soft boot: Clear the system
memory and reload the operating
system (also called warm reset).
<Ctrl + Alt + Del>
Cold boot: Clear the system
memory, halt power to all
peripherals, restart POST, and
reload the operating system.
Power off/on or reset button
(at front of the system)
Fault Resilient Booting
Fault resilient booting insures the system will not stop from a boot problem. Two sets
of timers are implemented in the BMC that will automatically reset the system if the
system should halt for some reason.
•
=
FRB 2 - 5 sec timer. If the primary processor does not come up in 5 seconds
the system will automatically reset and switch to the secondary processor (if
installed). If a second processor is not installed, the system will try to restart
off the primary processor.
