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12

Troubleshooting

No power

• 

Make sure power button (or switch) is ON.

• 

Make sure A/C power cord is securely connected to the display.

• 

Plug another electrical device (like a radio) into the power outlet to verify that the 

outlet is supplying proper voltage.

Power is ON but no screen image

• 

Make sure the video cable supplied with the display is properly secured to the 

video output port on the back of the computer. If the other end of the video cable 

is not attached permanently to the display, properly secure it to the display.

• 

Adjust brightness and contrast.

• 

If you are using an Macintosh older than G3, you need a Macintosh adap

Wrong or abnormal colors

• 

If any colors (red, green, or blue) are missing, check the video cable to make 

sure it is securely connected. Loose or broken pins in the cable connector could 

cause an improper connection.

• 

Connect the display to another computer.

• 

If you have an older graphics card, contact ViewSonic

®

 for a non-DDC adapter. 

Control buttons do not work

• 

Press only one button at a time.

Содержание VX2475Smhl-4K VS16024

Страница 1: ...your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewso...

Страница 2: ...d to exceeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we...

Страница 3: ...articular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to c...

Страница 4: ...um one year product warranty Minimum three year availability of spare parts Product take back Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic U...

Страница 5: ...special purposes not exceeding per lamp 1 Short length 500 mm maximum 3 5 mg per lamp 2 Medium length 500 mm and 1 500 mm maximum 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in...

Страница 6: ...h the manufacturer s instructions 13 Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that produce heat 14 Place the display in a well...

Страница 7: ...ipping over 21 Unplug this equipment when it will be unused for long periods of time 22 Refer all servicing to qualified service personnel Service is required when the unit has been damaged in any way...

Страница 8: ...roduct Registration 2 For Your Records 2 Getting Started Package Contents 3 Quick Installation 4 Additional Software Installation Optional 4 Wall Mounting Optional 5 Using the Display Setting the Timi...

Страница 9: ...tal Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall...

Страница 10: ...the information in the For Your Records section Your display serial number is located on the rear side of the display For additional information please see the Customer Support section in this guide F...

Страница 11: ...indows operating system Package Contents Your display package includes Display Power cord Video cable Quick Start Guide ViewSonic CD User Guide INF ICM files Registration information Additional softwa...

Страница 12: ...ce display before computer is important NOTE Windows users may receive a message asking them to install the INF file To access the file please use the directory CD vsfiles 4 Insert the ViewSonic CD in...

Страница 13: ...power button is turned Off then disconnect the power cord 2 Lay the display face down on a towel or blanket 3 Remove the base Screws removal might be required 4 Find and identify one of the following...

Страница 14: ...er guide for instructions IMPORTANT Please make sure that your graphics card is set to 60Hz vertical refresh rate as the recommended setting for most displays Choosing a non supported timing mode sett...

Страница 15: ...y after about 15 seconds This is adjustable through the OSD timeout setting in the setup menu 2 To select a control to adjust press or to scroll up or down in the Main Menu 3 After the desired control...

Страница 16: ...If this function does not work on your display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value B Brightness adjusts background black level of the screen image C...

Страница 17: ...the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual Exception This control does not affect changes made wi...

Страница 18: ...3 Input Voltage Output Voltage 100 240 VAC 50 60 Hz auto switch 20VDC 3 25A Display area Full Scan 521 28 mm H x 293 22 mm V 20 52 H x 11 54 V Operating conditions Temperature Humidity Altitude 32 F t...

Страница 19: ...int free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a cle...

Страница 20: ...uter If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast If you are using an Macintosh older than G3 you nee...

Страница 21: ...America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio...

Страница 22: ...t c Removal or installation of the product d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal...

Страница 23: ...f state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not all...

Страница 24: ...warranty contact ViewSonic Customer Support Please refer to the attached Customer Support page You will need to provide your product s serial number so please record the product information in the spa...

Страница 25: ...Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusuppor...

Страница 26: ......

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