21
Troubleshooting
ViewBoard® Cast is designed to be easy to use, please contact your sales
representative or IT department if you are experiencing any problems. Below are
some issues that you may experience.
Device List is Not Displayed
Please make sure you have followed all instructions for connecting to the same
network segment environment carefully.
Unable to Connect to ViewBoard® Cast Download Page
Ensure that the firewall for your operating system permits ViewBoard® Cast to run
and communicate on your network.
This message will only appear if the server is using a self-signed certificate with an
invalid trust chain.
Network requirement
ViewBoard® and mobile devices need to link to the same room LAN network subnet
when the PIN-Code is disabled. ViewBoard® Cast supports cross sub-network
connectivity via PIN-Code.
For the most stable transmission, having ViewBoard® connected via Ethernet cable
and having client devices working on a 5GHz Wi-Fi band is recommended.
Ports
TCP 56789, 25123, 8121 & 8000
UDP 48689, 25123
Port for activation:
Port: 8001
Airplay service
Please ensure that DNS is enabled on the network/access point/wireless controller
(where applicable).
Содержание ViewBoard Cast
Страница 1: ...ViewBoard Cast Connect Collaborate User Guide ...
Страница 10: ...10 5 Enter the six 6 digit PIN code to wirelessly display content onto the ViewBoard ...
Страница 20: ...20 ...