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40

Customer Service

For technical support or product service, see the table below or 

contact your reseller.

NOTE:

 You will need the product serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa 

Australia 

www.viewsonic.com/

au/

Bangladesh 

www.viewsonic.com/

bd/

中国

 (China)

www.viewsonic.com.

cn

香港

 (

繁體中文

www.viewsonic.com/

hk/

Hong Kong 

(English) 

www.viewsonic.com/

hk-en/ 

India 

www.viewsonic.com/

in/ 

Indonesia 

www.viewsonic.com/

id/ 

Israel 

www.viewsonic.com/il/ 

日本

 (Japan)

www.viewsonic.com/

jp/ 

Korea 

www.viewsonic.com/

kr/ 

Malaysia 

www.viewsonic.com/

my/ 

Middle East 

www.viewsonic.com/

me/

Myanmar 

www.viewsonic.com/

mm/ 

Nepal 

www.viewsonic.com/

np/ 

New Zealand 

www.viewsonic.com/

nz/ 

Pakistan 

www.viewsonic.com/

pk/ 

Philippines 

www.viewsonic.com/

ph/ 

Singapore 

www.viewsonic.com/

sg/ 

臺灣

 (Taiwan)

www.viewsonic.com/

tw/ 

ประเทศไทย

 

www.viewsonic.com/

th/ 

Việt Nam 

www.viewsonic.com/

vn/ 

South Africa & 

Mauritius 

www.viewsonic.com/

za/ 

Americas

United States 

www.viewsonic.com/

us 

Canada 

www.viewsonic.com/

us 

Latin America 

www.viewsonic.com/la

Содержание VA2756-H

Страница 1: ...ner as well as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instru...

Страница 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Страница 3: ... 6 Driver Installation Windows 10 Setup 14 3 Adjusting the Screen Image 15 3 1 Setting the Timing Mode 15 3 2 Using the Control Panel 16 4 OSD Menu Introduction 18 4 1 OSD Menu Tree 18 4 2 OSD Menu Explanation 22 4 3 Monitor Setting Management 27 5 Specifications 28 6 Troubleshooting 30 7 Cleaning and Maintenance 31 Safe Cleaning Practices 31 Product Upgradeability and Repairability 33 ...

Страница 4: ...tatement 35 8 3 CE Conformity for European Countries 35 8 4 Declaration of RoHS2 Compliance 36 8 5 Indian Restriction of Hazardous Substances 38 8 6 Product Disposal at End of Product Life 38 9 Copyright Information 39 Customer Service 40 Limited Warranty 42 Mexico Limited Warranty 47 ...

Страница 5: ... expose the monitor to rain or moisture 9 Avoid exposing the monitor to direct sunlight or other sources of sustained heat Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that may increase the temperature of the monitor to dangerous levels 10 Clean with a soft dry cloth If further cleaning is required see Cleaning the Display in th...

Страница 6: ... to force the plug into the outlet 17 When connecting to a power outlet DO NOT remove the ground prong Please ensure grounding prongs are NEVER REMOVED 18 Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 19 Only use attac...

Страница 7: ...rate normally or has been dropped 23 Excessive sound pressure from ear headphones can cause hearing damage hearing loss 24 Adjustment of the volume control as well as the equalizer may increase the ear headphones output voltage and therefore the sound volume level 25 The factors influencing the ear headphones output other than those specified by the manufacturer e g operating system equalizer soft...

Страница 8: ...t easier for you to verify your product and repair refund and or return your product to you If you have any problems with your product or questions that have not been addressed in the User Guide please contact customer service for help Important Save the original box and all packing material for your future shipping needs NOTE The word Windows in this user guide refers to Microsoft Windows operati...

Страница 9: ...kage includes Monitor Power cord Video cable1 Audio cable for VA2756 mhd VA2756 mh Quick Start Guide NOTE 1 The video cables included in your package may vary depending on your country Please contact your local reseller for more information ...

Страница 10: ...ea should include all I O connection options as well as the power input connector Expanded in 2 4 3 Kensington security slot Expanded in 2 3 section B 4 VESA wall mounting This area on the back of the monitor For the VESA wall mounting installation steps please see 2 3 section A for additional instructions 5 Speaker for VA2756 mhd VA2756 mh ...

Страница 11: ...7 2 3 Hardware Installation A Base Attachment Procedure B Base Removal Procedure 1 1 2 2 3 3 ...

Страница 12: ...wall mounted display do the following 1 Find VESA compatible wall mounting kit which meets the quaternions in section Specifications 2 Verify that the power button is turned Off then disconnect the power cord 3 Lay the display face down on a towel or blanket 4 Remove the base Screws removal might be required 5 Attach the mounting bracket from the wall mounting kit using screws of the appropriate l...

Страница 13: ...Lock The security connector is located on the back side of the monitor For more information on installation and usage Below is an example of setting up the lock on a table for your reference This picture is for reference only ...

Страница 14: ... Cables 1 Make sure both the LCD monitor and computer are turned OFF 2 Remove rear panel covers if necessary 3 Connect the signal cables from the LCD monitor to the computer VA2756 mhd Power Connector HDMI Audio In Audio Out D SUB DisplayPort ...

Страница 15: ...11 VA2756 mh Power Connector HDMI Audio In Audio Out D SUB VA2756 h Power Connector HDMI Audio Out D SUB ...

Страница 16: ...connection Explained in section C DP HDMI VA2756 mhd VA2756 mh VA2756 h 3 B Video and Audio Cable For a MAC with Thunderbolt output please connect the mini DP end of the mini DP to DisplayPort cable to the Thunderbolt output of MAC And connect the other end of the cable to the DisplayPort connector on the rear of the monitor This picture is for reference only ...

Страница 17: ...connector of AC power cord to the power connector of monitor and the AC plug of AC power cord to the AC outlet 2 5 Power On Turn On LCD Monitor and Computer Turn ON the LCD Monitor then turn ON the computer This particular order LCD monitor before computer is important ...

Страница 18: ...Display Settings screen resolution window There you can verify your ViewSonic monitor has been recognized by your PC in the Color Management section of your advanced settings VA2756 FHD VA2756 FHD icm If your PC has not auto detected the monitor but is still functioning you can download the driver from ViewSonic website and install it then restart your computer and follow the steps above again It ...

Страница 19: ...ion setting to match your monitor s native resolution This will provide you with your best usage experience If you have difficulty setting the resolution or you do not see recommended resolution as an available option you may need a newer video card driver Contact your computer or video card manufacturer to obtain the latest driver If necessary make small adjustments using H POSITION and V POSITIO...

Страница 20: ...tion refer to section 2 2 Bezel OSD symbol explanation The bezel symbol explanation is stated below Standby Power On Off NOTE Power light Blue ON Orange Power Saving Short Cut icon that allows users to choose or Input Select Contrase Brightness View mode Audio adjust setting they would like to activate for monitor use Main menu icon that allows users to access the main menu ...

Страница 21: ...usts the monitor controls Symbol used to go back or revert back to the previously selected menu Information shortcut select button which gives users access to the information of the monitor currently in use Main menu icon that allows users to access the main menu Hold down the icon for a few seconds to turn off the main menu Left and right icons toggle your selected choice horizontally 75 The Ener...

Страница 22: ... you aren t sure where an option function is or cannot locate a specific feature please utilize the OSD tree below View Mode Audio Input Select Contrast Brightness Menu Shortcut Function ViewMode Standard Game Movie Web Text MAC Mono Volume On 0 100 Mute Contrast Brightness Contrast 0 100 Brightness 0 100 Input Select D SUB HDMI DISPLAYPORT for VA2756 mhd Main Menu Input Select Audio Adjust ViewMo...

Страница 23: ...just View Mode Manual Image Adjust Input Select Audio Adjust Menu Input Select D Sub HDMI DisplayPort for VA2756 mhd Audio Adjust Volume 0 100 Audio Input DISPLAYPORT for VA2756 mhd HDMI Audio In for VA2756 mhd VA2756 mh ViewMode Standard Game Movie Web Text MAC Mono ...

Страница 24: ...YUV Color Range Auto Full Range Limited Range Manual Image Adjust Auto Image Adjust Horizontal Size 0 100 H V Position Horizontal Position 0 100 Vertical Position 0 100 Fine Tune 0 100 Sharpness 0 25 50 75 100 Blue Light Filter 0 100 Aspect Ratio 4 3 5 4 16 9 16 10 Overscan On Off Black Stabilization 0 10 50 90 100 Advanced DCR 0 25 50 75 100 Response Time Standard Advanced Ultra Fast ...

Страница 25: ... 繁體中文 简体中文 Resolution Notice On Off Information OSD Timeout 5 15 30 60 OSD Background On Off Power Indicator On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve DisplayPort 1 1 for VA2756 mhd On Off Auto Detect On Off DDC CI On Off Memory Recall ...

Страница 26: ...backlight brightness and color to improve on the ability to make the black blacker in a dark scene and make the white whiter in a bright environment Auto Detect If current input source is no signal monitor will automatically switch to next input option This function on some model is disabled by default Audio Adjust adjusts the volume mutes the sound or toggles between inputs if you have more than ...

Страница 27: ... experience for our users Brightness Adjusts background black levels of the screen image C Color adjust Provides several color adjustment modes to help adjust the color settings to fit our users needs Color range Adjusts the color range allowing users to adjust the range in RGB and YUV color settings Color space Allows users to choose which color space they would like to use for monitor color outp...

Страница 28: ...preferences and adapt to every type of game on the market Select one of the Custom options Custom 1 Custom 2 etc in the Menu and adjust the advanced options After exiting the setting will automatically be saved under that particular Custom setting or rename the setting to your liking by selecting Rename You can access your saved GAME MODE settings with the Quick Menu as well G Game mode Integratin...

Страница 29: ...offers low input lag utilizing a monitor process reducer which decreases signal latency Under the low input lag submenu you can select the appropriate speed for your desired use from the two options M Manual image adjust Displays the Manual Image Adjust menu You can manually set a variety of image quality adjustments Memory recall Returns the adjustments back to factory settings if the display is ...

Страница 30: ...ative resolution This notice will appear in the display settings window when setting up the display resolution Recall Resets the ViewMode monitor settings S Setup menu Adjusts On screen Display OSD settings Many of these settings can activate on screen display notifications so users do not have to reopen the menu Sharpness Adjusts the sharpness and picture quality of the monitor V ViewMode ViewSon...

Страница 31: ...ator is the light that displays whether the monitor is on or off Auto Power Off Selecting Auto Power Off allows the monitor to shut its power off after a certain amount of time Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode The screen will be on sleep mode during this time Eco Mode Allows users to choose between various modes based ...

Страница 32: ... HDMI TMDS digital 100 ohms DP TMDS digital 100 ohms for VA2756 mhd only fh 24 83 kHz fv 50 75 Hz Compatibility PC Macintosh Up to 1920X1080 Non interlaced Power Macintosh up to 1920X1080 Supported by limited graphic cards Resolution1 Recommended Supported 1920X1080 60Hz 1680 x 1050 60 Hz 1440 x 900 60 Hz 1280 x 1024 60 75 Hz 1280 x 720 60 Hz 1024 x 768 60 70 75 Hz 800 x 600 56 60 72 75 Hz 640 x 4...

Страница 33: ...x 7 8 D Wall Mount Max Loading Hole pattern W x H mm Interface Pad W x H x D Pad Hole Screw Q ty Specification 14kg 100mm x 100mm 115 mm x 115 mm x 2 6 mm Ø 5mm 4 piece M4 x 10mm Do not screw torque over 12 kgf as it may damage the display Weight Physical 10 8 lb 4 9 kg Power saving modes On3 Off 31W Typical 0 5W 1 Do not set the graphics card in your computer to exceed these timing mode doing so ...

Страница 34: ... computer If the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast If you are using an Macintosh older than G3 you need a Macintosh adapt Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector co...

Страница 35: ...ree cloth This removes dust and other particles 2 If the screen is still not clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth and wipe the screen To clean the case 1 Use a soft dry cloth 2 If the case is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth the...

Страница 36: ...display screen or case Some chemical cleaners have been reported to damage the screen and or case of the display ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners Caution Handle the monitor on the edges only Clean with water on a soft cotton cloth only ...

Страница 37: ...placeable Main Processor s or SOC No No Yes Memory N A N A N A HDD N A N A N A Wireless Networking Capability N A N A N A Graphics Card N A N A N A Rechargeable Battery N A N A N A Fan Assembly N A N A N A Camera N A N A N A Fingerprint Reader N A N A N A Display Assembly No No Yes Keyboard N A N A N A Internal Power Supply No No Yes Note N A Not applicable for the product ...

Страница 38: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Страница 39: ...Voltage Directive 2014 35 EU Following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Страница 40: ...nces in electrical and electronic equipment RoHS2 Directive and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated dip...

Страница 41: ...um 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass of cathode ray tubes 3 Lead in glass of fluorescent tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing up to 4 lead by weight 6 Lead in high melting temperature type solders i e lead based alloys containing 85 by weight or more lead ...

Страница 42: ...ions exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule 8 6 Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Eur...

Страница 43: ...ion Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this product In the...

Страница 44: ...in Indonesia www viewsonic com id Israel www viewsonic com il 日本 Japan www viewsonic com jp Korea www viewsonic com kr Malaysia www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเ...

Страница 45: ... www viewsonic com eu France www viewsonic com fr Deutschland www viewsonic com de Қазақстан www viewsonic com kz Россия www viewsonic com ru España www viewsonic com es Türkiye www viewsonic com tr Україна www viewsonic com ua United Kingdom www viewsonic com uk ...

Страница 46: ...period will not be extended ViewSonic provides no warranty for any third party software whether included with the product or installed by the customer installation of any unauthorized hardware parts or components e g Projector Lamps Please refer to What the warranty does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on you...

Страница 47: ... occurring during repair or replacement 5 Any damage of the product due to shipment 6 Removal or installation of the product 7 Causes external to the product such as electric power fluctuations or failure 8 Use of supplies or parts not meeting ViewSonic s specifications 9 Normal wear and tear 10 Failure of owner to perform periodic product maintenance as stated in User Guide such as cleaning of us...

Страница 48: ...omer Support page You will need to provide your product s serial number 2 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the serial number of the product 3 Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic 4 For addition...

Страница 49: ...or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential or otherwise 3 Any claim against the customer by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some st...

Страница 50: ...ewSonic dealer The warranty period for this product in mainland China Hong Kong Macao and Taiwan Excluded is subject to the terms and conditions of the Maintenance Guarantee Card For users in Europe and Russia full details of warranty provided can be found in www viewsoniceurope com under Support Warranty Information Display Warranty Term Template In UG VSC_TEMP_2007 ...

Страница 51: ...ll at its sole option repair or replace the product with a like product Replacement product or parts may include remanufactured or refurbished parts or components accessories How long the warranty is effective ViewSonic LCD displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labour from the date of the first co...

Страница 52: ...ailure to follow instructions supplied with the product b Causes external to the product such as electrical power fluctuations or failure c Use of supplies or parts not meeting ViewSonic s specifications d Normal wear and tear e Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is display...

Страница 53: ...ecords Product Name _______________ Model Number ____________ Document Number ____________Serial Number _____________ Purchase Date _________Extended Warranty Purchase __ Y N If so what date does warranty expire ______________________ 1 To obtain warranty service you will be required to provide a the original dated sales slip b your name c your address d a description of the problem and e the seri...

Страница 54: ...Sonic shall not be liable for 1 Damage to other property caused by any defects in the product damages based upon inconvenience loss of use of the product loss of time loss of profits loss of business opportunity loss of goodwill interference with business relationships or other commercial loss even if advised of the possibility of such damages 2 Any other damages whether incidental consequential o...

Страница 55: ...l Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 22...

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