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14

Customer Support

For technical support or product service, see the table below or contact your reseller.

Note: 

You will need the product serial number.

Country/Region

Web Site

T=Telephone
F=Fax

E-mail

Australia/New Zealand

www.viewsonic.com.au

AUS=1800 880 818
NZ=0800 008 822

[email protected]

Canada

www.viewsonic.com

T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
F= 1-909-468-3757

[email protected]

Europe

www.viewsoniceurope.com

www.viewsoniceurope.com/uk/support/call-desk

Hong Kong

www.hk.viewsonic.com

T= 852 3102 2900

[email protected]

India

www.in.viewsonic.com

T= 1800 266 0101

[email protected]

Ireland (Eire)

www.viewsoniceurope.
com/uk/

www.viewsoniceurope.com/uk/

support/call-desk/

service_ie@

viewsoniceurope.com

Korea

www.kr.viewsonic.com

T= 080 333 2131

[email protected]

Latin America (Argentina)

www.viewsonic.com/la/

T= 0800-4441185

[email protected] 

Latin America (Chile)

www.viewsonic.com/la/

T=1230-020-7975

[email protected]

Latin America (Columbia)

www.viewsonic.com/la/

T= 01800-9-157235

[email protected]

Latin America (Mexico)

www.viewsonic.com/la/

T= 001-8882328722

[email protected]

Renta y Datos, 29 SUR 721, COL. LA PAZ, 72160 PUEBLA, PUE. Tel: 01.222.891.55.77 CON 10 LINEAS
Electroser, Av Reforma No. 403Gx39 y 41, 97000 Merida, Yucatan. Tel: 01.999.925.19.16

Other places please refer to http://www.viewsonic.com/la/soporte/index.htm#Mexico

Latin America (Peru)

www.viewsonic.com/la/

T= 0800-54565

[email protected]

Macau

www.hk.viewsonic.com

T= 853 2870 0303

[email protected]

Middle East

ap.viewsonic.com/me/

Contact your reseller

[email protected]

Puerto Rico and Virgin 
Islands

www.viewsonic.com

T= 1-800-688-6688 (English)
T= 1-866-379-1304 (Spanish)
F= 1-909-468-3757

[email protected]
[email protected]

Singapore/
Malaysia/
Thailand

www.viewsonic.com.sg

T= 65 6461 6044

[email protected]

South Africa

ap.viewsonic.com/za/

Contact your reseller

[email protected]

United Kingdom

www.viewsoniceurope.
com/uk/

www.viewsoniceurope.com/uk/

support/call-desk/

service_gb@

viewsoniceurope.com

United States

www.viewsonic.com

T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
F= 1-909-468-3757

[email protected]

Содержание NMP-570W

Страница 1: ...as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en e...

Страница 2: ...eiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Warning You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate...

Страница 3: ...ted biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Certain components of products as stated above are exempted under the Annex of the RoHS Directives as noted below Examples of exempted components are 1 Mercury in compact fluorescent lamps not exceeding 5 mg per lamp and in other lamps not specifically mentioned in the Annex of RoHS Directive 2 Lead in glass of cathode ray tubes...

Страница 4: ...ice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation For Your Records Product Name Model Number Document Number Serial Number Purchase Date NMP 570 NMP 570w ViewSonic Network Media Player VS13807 VS14604 NMP 570 NMP 570w_UG_ENG Rev 1B 05 16 12 _________________________________________ _________...

Страница 5: ...oard configuration menus 4 2 3 Connect the NMP 570 NMP 570w to your network 4 2 4 Video output settings 5 2 5 Clock and calendar settings 5 2 6 Setting a password 6 2 7 Factory reset 6 2 8 Applying firmware upgrades 6 3 Content Management 7 4 Authoring in HTML5 7 5 Working with SMIL 7 5 1 Introduction 7 5 2 www a smil org for developers 8 6 Technical Data 9 6 1 Specifications 9 7 Appendix FAQ 11 ...

Страница 6: ...PEG H 264 and VC 1 media formats 4GB on board flash local storage with CF card slot Integrated audio and video output via HDMI Supports full POPAI Screen Media Formats Standards profiles S1 to S12 and E1 to E9 Multiple 3rd party software solution compatibility Industry leading W3C SMIL support for developers NMP 570W only Built in wireless b g n network 1 2 Package contents Media Player Unit AC Ad...

Страница 7: ...nto the post 1 4 Physical view Physical features left to right in above illustration 12V DC for power adapter HDMI 1 3a connector for digital video and audio combined outputs or digital video via option DVI adapter VGA port for analog video output 3 5mm composite AV output S W Reset button to perform factory reset Ethernet port for network content update USB ports for USB content update and config...

Страница 8: ... anything on screen check your monitor video input mode 2 Attach the AC power adapter to power on the unit Shortly afterwards the following progress bar will be displayed on your monitor 3 Player boot process takes approximately 90 seconds to complete The player will indicate that it is ready for content sync via the USB port or if content has been loaded begin playback immediately After performin...

Страница 9: ...enus using arrow keys space bar enter key and numeral keys on your USB keyboard Use the keyboard arrow keys to highlight menu items press the space bar to move the star cursor and then press enter to confirm OK or reject Cancel any changes 2 3 Connect the NMP 570 NMP 570w to your network Enter Network setting in the menu to set up a network connection method Wireless connection NMP 570W only The p...

Страница 10: ... available static IP address Select Wireless configuration or IP configuration as determined by your connection Please consult your network administrator for assistance if necessary 2 4 Video output settings For best quality set the output resolution to match your display s native resolution to avoid image scaling and blur If you are connecting to an LCD TV the resolution setting is most likely 13...

Страница 11: ... WAIT about 8 seconds or until the status LED flashes 4 RELEASE reset button and wait for system to initialize Using a USB keyboard System reset will re initialize the system clear passwords and return settings to their default values Perform the following 1 CONNECT USB keyboard 2 REBOOT the player and look for the reset instructions on the top left corner of the screen When it appears PRESS the D...

Страница 12: ...ind out more about using HTML5 for digital signage visit http widget ViewSonic com 5 Working with SMIL The NMP 570 NMP 570w uses open communications protocols for content presentation and playback control SMIL compliance means predictable results across multiple devices and SMIL s non proprietary nature means that your investments are never obsolete 5 1 Introduction Using SMIL pronounced smile the...

Страница 13: ...ers The media player operating system utilizes W3C SMIL as the underlying scripting language which lends well to customization to your project management needs For resources downloads and community support please visit www a smil org ...

Страница 14: ... E4 VC 1 WMV9 MP ML 720p E5 VC 1 WMV9 MP HL 1080p E6 MPEG 2 1080p 20Mbps CBR E7 MPEG 4 ASP 480p 10Mbps CBR E8 MPEG 4 AVC 1080p 25Mbps CBR Image format support POPAI Screen Media Standards S1 JPEG 480p baseline S2 JPEG 720p baseline S3 JPEG 1080p baseline E1 PNG 24bpp alpha 480p E2 PNG 24bpp alpha 720p E3 PNG 24bpp alpha 1080p Audio codec support POPAI Screen Media Standards S4 MPEG L2 audio S5 MP3...

Страница 15: ...A AV cable Ethernet cable As NMP 570 plus Wi Fi antenna Power requirement 12V 1 5A DC Power consumption 8 watts max when playing 1080P full resolution video Environmental Operating temperature 0 40 C 32 104 F Humidity 5 85 40 C 32 104 F non condensing Dimensions 211x153x 43mm 8 3 X 6 X 1 7 inches Weight 1 14kg 2 5lbs 1 4kg 3 lbs Safety UL approved AC adapters Certifications CE FCC RoHS FCC ID Warr...

Страница 16: ... connections are available Ethernet will be used What is the maximum file size for a single video file The maximum video file size for the NMP 570 NMP 570w is 2GB We recommend reserving a safety margin to avoid exceeding the limit i e limiting files to 1850MB What should I do if I forgot my password In this case please perform a factory reset Use the S W RESET button located at the back of the med...

Страница 17: ... have exceeded the recommended bit rate The video data bit rate is the amount of video or audio data used per second to store or play the contents usually expressed in Mbps mega bits per second Video encoded with excessive bit rates will not playback smoothly in the media player likely due to storage i o bottleneck Visit www digisignage com for compatible media format presets The media playback lo...

Страница 18: ...ivery to push individual files quickly over the network using the SOAP API This method is a compromise between live streaming with its high bandwidth demands and entire playlist content updates which necessitate longer update cycles The media player is not playing What should I do Check the player s messages on the display OSD or on screen display for status information Play list errors and schedu...

Страница 19: ...Columbia www viewsonic com la T 01800 9 157235 soporte viewsonic com Latin America Mexico www viewsonic com la T 001 8882328722 soporte viewsonic com Renta y Datos 29 SUR 721 COL LA PAZ 72160 PUEBLA PUE Tel 01 222 891 55 77 CON 10 LINEAS Electroser Av Reforma No 403Gx39 y 41 97000 Merida Yucatan Tel 01 999 925 19 16 Other places please refer to http www viewsonic com la soporte index htm Mexico La...

Страница 20: ...known as image burn in which results when a static image is displayed on the product for an extended period of time How to get service 1 For information about receiving service under warranty contact ViewSonic Customer Support please refer to Customer Support page You will need to provide your product s serial number 2 To obtain warranted service you will be required to provide a the original date...

Страница 21: ...16 ...

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