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ViewSonic

High Definition Media Receiver

Troubleshooting

The Troubleshooting table below shows possible solutions for

HDMR

problems you may

encounter.

Before contacting ViewSonic

Read this

Troubleshooting

section.

Read the

Frequently Asked Questions

(

FAQ)

Use the

Table of Contents

in this user guide to find the topic you need help with.

If you still need help, contact

ViewSonic Customer Support

Symptom

Possible Solutions

I do not see the Home screen when I
turn on my HDMR for the first time.

•

Check to see that your TV or other display is set to

show the correct video source. The video source that is
set on your TV may not match the ports on your TV that
the

HDMR

is connected to. Refer to the user guide that

came with your TV for more information.

•

If you are passing the audio/video signal through a VCR

(instead of connecting directly to your TV and/or sound
system), check to see that the correct Input or Source is
selected on your VCR. For more information see your
VCR’s user manual.

•

Make sure the cables coming from the

HDMR

are

connected to the input ports on your TV or VCR.

•

Make sure that all cables are securely connected.

•

Make sure that the AC power cord is firmly connected

to the

HDMR

•

Press the output button on the remote control until you

see a video.

When I first turned on my HDMR, the
screen video does not look clear.

This applies to the Component or HDMI ports only.

•

After you turn on the

HDMR

, press the

Output

button

on the remote control. Wait two (2) seconds and if the
video is still not clear, press the

Output

button again. If

the screen video is still not clear, press

Output

a third

time. The

Output

button has a total of three (3) settings.

•

To optimize the screen video, do the following:

Select

Setup

from the

Home

page, then select

System

from the

Setup

menu.

Use the navigation buttons on the remote control
buttons to select an video setting from the table to
the left, then press

. For the best screen video,

select your display’s Preferred Resolution (see
your display’s user manual).

Image Settings
(resolutions) for

HDMI

Image Settings for

Component Video

(YPbPr)

480p

720p

1080i

S-Video/Composite

NTSC (Composite = CVBS)

Содержание HDMR-2000

Страница 1: ...HDMR 2000 User Guide High Definition Media Receiver ...

Страница 2: ...al or consequential damages resulting from furnishing this material or the performance or use of this product In the interest of continuing product improvement ViewSonic Corporation reserves the right to change product specifications without notice Information in this document may change without notice Product Registration To meet your future needs and to receive additional product information as ...

Страница 3: ...C s 10 Step 4 Connect the hardware 11 Scenario 1 For a WIRED connection to the HDMR or 11 Scenario 2 For a WIRELESS connection to the HDMR 13 Connect the HDMR to your TV 15 Composite and or S Video Connection 15 HDMI or Component Connection 16 Connect Audio 17 Choose a video setting 18 Selecting Playing Media Files Play Videos 20 Listen to Music 20 View Pictures 21 Access Internet Services 22 Chan...

Страница 4: ...32 Security Settings 33 Create a Password 33 Change and Remove a Password 34 Link Pictures to Music 35 Remove a picture link 36 Link Music to Pictures 37 Remove a music link 38 Appendix Glossary 39 Troubleshooting 40 Frequently Asked Questions 42 Customer Support 45 Maintenance 46 Regulatory Information 47 Specifications 48 Limited Warranty 49 ...

Страница 5: ...he HDMR voids the Limited Warranty There are no user serviceable parts inside Any repairs or modifications to the unit must be performed by ViewSonic or by an authorized service provider Package Contents Check to make sure all of the items shown below are included in the package ViewSonic HDMR 2000 with two antennas detachable Remote control and batteries S Video Cable HDMI Cable purchased separat...

Страница 6: ... your favorite music through your home theater surround sound system Supports MPEG 1 Audio layers 1 2 MP3 WMA CBR WAV unprotected AAC OGG WMA Pro AC 3 Dolby Digital 5 1 pass thru audio file formats Pictures Browse and view your digital pictures directly on your television Enhance slide shows with background music Pictures on PC hard drive JPG GIF TIF BMP PNG Pictures on WMG HD300 JPG Internet Acce...

Страница 7: ...bes the parts of the Front Panel Back Panel Remote Control etc The picture below shows how the names of the parts are used in this guide Router High Definition Media Receiver HDMR with Remote Control TV myView Media Manager installed on PC that is storing media files Pictures Videos Music ...

Страница 8: ...link continuously Reset to Factory Defaults LAN Wired LAN Solid Green Link Successful network connection Blinking Green Activity Data is transferring a faster blinking light means more LAN activity Media Activity Solid Blue Media inserted Blinking Blue Activity Data is transferring LAN LED LAN Link activity WLAN LED Wireless LAN Link Activity POWER button with LED Blue On Orange Standby When you p...

Страница 9: ... Plasma display LCD display etc Reset Button Resets your HDMR or returns all settings to factory defaults Ethernet LAN wired Connects to your wired Ethernet network if applicable Optical Digital Audio OUT S Video Connects to your TV Plasma display etc Component Video YPbPr Connects to a TV Plasma display etc HDMI High Definition Multimedia Interface Supports high definition video multi channel dig...

Страница 10: ...age Home Page appears on TV screen Shortcut Buttons Videos Music Pictures Internet Services Power On Standby Navigation Buttons Up Down Arrow Left Right Arrow OK Back Info Repeat Zoom LED Indicator Volume Up Down Mute Page Up Down Transport Buttons Rewind Play Pause Fast Forward Replay Stop Skip Output Space Shift Clear Enter Alpha numeric Buttons Power button ...

Страница 11: ...Activates selected menu item or text entered on a Setup screen Back Returns to previously selected menu or screen Info Shows information about selected media file during playback Repeat Turns Repeat Mode On Off for selected media files during playback Mute Silences sound Shortcut Buttons Provides quick access to Videos Music Pictures and Internet Services Volume Increases decreases loudness of sou...

Страница 12: ...s or Internet Services The Repeat button is located on the remote control For Pictures the Play Shuffle button is called View Shuffle If you use Repeat on the remote control together with Play Shuffle the play order after each repeat will be the same as the first time Play Shuffle was applied To re shuffle press Stop on the remote control select Play Shuffle again press OK Play All With Play All s...

Страница 13: ... remote control Remove the battery compartment cover and put the two 2 supplied AA batteries into the remote control Be sure to match and as marked in the compartment Step 2 Attach the antennas 1 Both antennas are the same there is no left or right antenna Screw both antennas to the back of the HDMR 2 Bend each antenna vertically Cover Antenna connections Back view Antenna ...

Страница 14: ... wired or wireless network from the Networking Companion CD The CD includes myView Media Manager software and the High Definition Media Receiver User Guide in PDF format which provides complete operating instructions 1 Put the ViewSonic Networking Companion CD into the CD ROM drive of the PC If the CD does not auto start right click the Start button on the Windows desktop select Explore double cli...

Страница 15: ...t until all equipment your PC and router the HDMR TV and or sound equipment is connected to turn the equipment on Check your router settings such as the SSID and write them down because you may need them shortly By default the HDMR is configured for a wired Ethernet setup If your HDMR is connected to your network with an Ethernet cable and DHCP protocol on your PC to a router no configuration is n...

Страница 16: ...R The LED on the Power button on the front of the HDMR turns solid blue If the Power LED is orange Standby Mode press the Power button to bring it out of Standby 3 The first time you turn on the HDMR wait about 10 seconds The ViewSonic bird logo appears automatically for a brief moment on your TV and then the Home page appears Solid blue LED on Power bower button ...

Страница 17: ... on a piece of paper This information can be found on your wireless router You will need this information later PC Power Settings To ensure that the media server software is able to share content with your HDMR it is recommended that you change your PC s System Standby and System myView Media Manager installed on PC that is storing media files Pictures Videos Music Router High Definition Media Rec...

Страница 18: ... Go to Setup click the Advanced button on screen go to Wi Fi go to the Preferred field and change to Wireless network 4 Move down to the bottom of the screen and click SAVE press OK to reboot reboots automatically The Servers page appears again 5 Select Setup choose Auto Sync select your SSID from the list Wait momentarily while the HDMR syncs to your access point If Auto Sync does not see your SS...

Страница 19: ...onent Video S Video Composite Video Composite and or S Video Connection No adjustment is needed if you connected your TV to the HDMR s Composite Video or S Video port By default the video signal is set to Composite and S Video If this is not your video source press the Output button on the remote control until you see video on the TV screen S Video TV Plasma etc Back of HDMR OUTPUT button Composit...

Страница 20: ...image does not look clear 3 With the HDMR turned on press the Output button on the remote control Wait two 2 seconds and if the image is still not clear press the Output button again If the screen image is still not clear press Output a third time The Output button has a total of three 3 settings Choose Setup System Video Setting choose your video source OK navigate scroll down to the bottom of th...

Страница 21: ...rnal sound system For the best audio quality use the Digital Audio OUT Ports Coaxial Optical if your sound system supports it Otherwise use the Analog Audio Left Right ports Digital Audio OUT Port Optical Digital Audio OUT Port Coaxial TV Plasma etc External sound system Analog Audio OUT Left Analog Audio OUT Right or ...

Страница 22: ...ppears as shown below select the on screen System button go to the Video Setting field press OK for the list of settings scroll down the list to highlight your choice For the best screen image select your display s Preferred Resolution from the table below also see your display s user manual OK System button Video Setting field Setup page Video Settings resolutions for HDMI Video Settings for Comp...

Страница 23: ...ontrol The Home page appears on screen 2 Select a media type Press the navigation buttons on the remote control to highlight the type of media you want to access Videos Music Pictures press OK Shortcut Use the Shortcut Buttons on the remote control Video Music Pictures or iRadio If you select Internet Services you can skip the remaining steps 3 Select a server Press the navigation buttons on the r...

Страница 24: ...n Control Panel buttons you must first press Stop on the remote control Listen to Music To listen to music tracks that are stored on any server connected to your home network do the following 1 Select Music on the Home page press OK Shortcut Press the Music button on the remote control 2 Select a music track you want to listen to press Play or OK on the remote control If you select ARTISTS GENRES ...

Страница 25: ...way to view a slide show select a folder press OK select View All on the Control Panel and press OK View a Slideshow with Music To view a slideshow with music playing in the background do the following 1 Select the music album you want to hear then press OK 2 Press the Pictures shortcut button on the remote control 3 Select the pictures you want to view and press OK or Play There are two other way...

Страница 26: ...You need an AOL account to access Internet Services To listen to an Internet Services station 1 From the Home page select Internet Services OK The AOL screen appears as shown below Press OK 2 From the AOL screen shown below enter your login name and password click Submit ...

Страница 27: ...n pre selected Use the navigation buttons on the remote control to select a menu option Setup Menu Advanced Menu Auto Sync to synchronize the HDMR s network settings with the network settings of your wireless router System to set the wait time for the Screen Saver as well as to set various image and audio adjustments Advanced to setup LAN Wi Fi and more LAN to change network settings DHCP and Stat...

Страница 28: ...as successful configuration is now complete You are now ready to start using your HDMR If the SSID Discovery Screen list appears as shown below the HDMR recognized more than one network Use the navigation buttons to select your SSID network name then press OK If you select an SSID that does not have a WEP or WPA key configuration is now complete You are ready to start using your HDMR Setup menu Au...

Страница 29: ...tion buttons on the remote control to move the cursor over to the fields on the right side of the screen select either WEP Enabled or WPA PSK Enabled OK 2 Complete the remaining fields according to the settings of your wireless router select Save OK For more information on Wi Fi settings see the Wi Fi section in this user guide Wi Fi configuration is now complete Wi Fi screen ...

Страница 30: ...Setting for the video port s you used to connect your HDMR 1 From the Home page select Setup in the Video Setting field click the down arrow for a pull down menu as shown below 2 Press the navigation buttons on the remote control to select an video setting on the pull down menu shown above press OK For the best screen video select your display s Preferred Resolution from the table below see your d...

Страница 31: ... Input typing sound Navigation Sound indicates navigation has occurred and System Alert Sound indicates a system problem Restore Factory Settings This setting returns all HDMR settings to the original factory default settings By default the SSID is set for viewsonic Restore Factory Settings button ...

Страница 32: ...de which automatically sets the IP protocol to Dynamic IP DHCP In this mode no fields can be changed If you want to change any of the fields select Switch to Manual on the bottom of the screen Manual Mode Manual Mode lets you enter the IP address Sub Mask etc according to the requirements of your HDMR or wireless router To return to Auto Mode select Automatic DHCP on the bottom of the screen as sh...

Страница 33: ...OK for the Wi Fi page as shown below Select Enter the SSID for your wireless router 2 If your HDMR does not have a security key you are done Otherwise select either WEP Enabled or WPA PSK Enabled and press OK 3 Complete the remaining fields according the settings of your wireless router Wi Fi button click OK ...

Страница 34: ...ings To ensure that your networked PCs will always be available to share content with your HDMR be sure to set System standby and System hibernates to Never For Windows XP 1 Click Start then select Control Panel 2 Select Power and Maintenance then select Power Options 3 Change System standby and System hibernates to Never then click OK Rename Your PCs Renaming your networked PCs with names of peop...

Страница 35: ...ures are viewed Change the folder names and locations where videos music and pictures are stored on your networked PCs The default is C My Videos My Music and My Pictures Overview When you select HDMR 2000 on the supplied Networking Companion CD installation wizard myView Media Manager and other files like the user guide are automatically installed on your networked PC Whenever you turn on that PC...

Страница 36: ...ar as shown below myView Media Manager opens or click the Start button in the Windows task bar click All Programs select myView Media Manager A small screen appears briefly like the one shown below saying myView Media Manager the welcome screen appears automatically myView Media Manager icon This screen appears momentarily before the Welcome screen appears as shown below ...

Страница 37: ...g media on the locked PC Create a Password To create a password click the Security tab in the New Password field type a numeric password 10 numbers maximum re type your password in the next field click Save IMPORTANT Be sure to write down the password for your reference If you cannot remember the password reinstall the myView Media Manager application from the ViewSonic Networking Companion CD Sec...

Страница 38: ...g you already have an existing password here s how to change or remove a password 1 Click the Security tab The page shown below appears In the Password field type the current password click Next 2 On the page shown below clear uncheck the Enable password box click Save Security tab ...

Страница 39: ...root directory that has the music files listed on the right side of the screen to be linked If you do not see files on the right side select a sub folder on the left 3 In the Pictures Album field click the down arrow for more options pick one from the pull down menu that you want linked to the music 4 In the Play music in random order field check the box press ENTER music button playlist folders m...

Страница 40: ...ViewSonic High Definition Media Receiver 36 Remove a picture link At the bottom of the screen in the Pictures Album field click the down arrow for a pull down menu select NONE press Enter ...

Страница 41: ...double click the folder root directory that has the picture files on the right side of the screen to be linked If you do not see files on the right side select a sub folder on the left 3 In the playlist field click the down arrow for more options pick one from the pull down menu 4 In the Play slide in random order field check the box press ENTER pictures button Playlist field album folders picture...

Страница 42: ...ViewSonic High Definition Media Receiver 38 Remove a music link At the bottom of the screen in the Pictures Album field click the down arrow for a pull down menu select NONE Press Enter ...

Страница 43: ...ceiver The ViewSonic HDMR streams media files pictures music or video that are stored on a PC through to your home entertainment center LAN Local Area Network Software Separate from firmware the software is a program of electronic instructions that tells the computer what to do Monitors plasmas displays cards chips boards disks and other devices are hardware WAN Wireless Area Network WEP Wired Equ...

Страница 44: ... VCR s user manual Make sure the cables coming from the HDMR are connected to the input ports on your TV or VCR Make sure that all cables are securely connected Make sure that the AC power cord is firmly connected to the HDMR Press the output button on the remote control until you see a video When I first turned on my HDMR the screen video does not look clear This applies to the Component or HDMI ...

Страница 45: ...touch any button on the remote control Put new batteries into the remote control I can t hear any sound when I am playing music or watching a video Press the Mute button on the remote control Increase the volume with the Up arrow on all remote controls TV s HDMR s etc Check all audio cable connections If the audio cables are connected to an external sound system make sure it is turned on and you h...

Страница 46: ...me time with good performance Wired Network Up to four 4 HDMR s can be connected to your network Wireless Network Up to two 2 HDMR s can be connected to your network For maximum performance a ViewSonic Wireless Media Gateway WMG HD300 is recommended but not required If there are two HDMR s connected to my wireless home network can my family access media files on a PC from both HDMR s at the same t...

Страница 47: ... then select System from the Setup menu Use the navigation buttons on the remote control to select an video setting from the table shown below press OK For the best screen image select your display s Preferred Resolution see your display s user manual What Windows operating systems support myView Media Manager software Windows XP Home and Windows XP Pro Service Pack 2 Can I connect my HDMR to a 5 ...

Страница 48: ...new version on all of your networked PCs If my PC is set to go into Standby or Hibernation mode will this prevent my HDMR from accessing media files Yes Be sure to change System Standby and System Hibernate to Never See the section on PC Power Settings in this user guide The ViewSonic HDMR does not have either of these two power saving modes How do I reset my HDMR There are several ways to reset y...

Страница 49: ... All Programs myView Media Manager myView Media Manager Settings Home Page The main menu appears click System The version number of this software appears on the System screen next to myView Media Manager Customer Support Before contacting Customer Support check the Troubleshooting table and Frequently Asked Questions in this guide If you still need help contact ViewSonic Customer Support or produc...

Страница 50: ...vanced Software Update myView Media Manager software for each networked PC visit www ViewSonic com and enter HDMR in the Search window top of the Home page and click Go Download the new version of myView Media Manager software then install it on each of your networked PCs Cleaning Instructions To ensure proper ventilation the HDMR should periodically be wiped clean of dust Wipe the HDMR with a cle...

Страница 51: ...io or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and HDMR Connect the equipment into an outlet on a circuit different from that to which the HDMR is connected Consult the dealer or a...

Страница 52: ...dio Decoding Formats MPEG 1 Audio Layers 1 2 MP3 WMA CBR WAV unprotected AAC AC 3 Dolby Digital 5 1 pass thru Media Formats Supported Music Supports MPEG 1 Audio layers 1 2 MP3 WMA CBR WAV unprotected AAC OGG WMA Pro AC 3 Dolby Digital 5 1 pass thru audio file formats Video Supports MPEG 1 MPEG 2 MPEG 4 Xvid WMV WMV HD Divx Divx HD video file formats Pictures Pictures on PC HD JPG GIF TIF BMP PNG ...

Страница 53: ...C RIGHTS AND DUTIES PLEASE SEE THE END USER LICENSE AGREEMENT EULA CONTAINED WITHIN THE SOFTWARE FOR YOUR PRODUCT How long the warranty is effective ViewSonic High Definition Media Receiver products are warranted for one 1 year for all parts and one 1 year for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid only for the first consumer purchas...

Страница 54: ... A PARTICULAR PURPOSE Exclusion of damages VIEWSONIC S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT VIEWSONIC SHALL NOT BE LIABLE FOR 1 DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT DAMAGES BASED UPON INCONVENIENCE LOSS OF USE OF THE PRODUCT LOSS OF DATA LOSS OF TIME LOSS OF PROFITS LOSS OF BUSINESS OPPORTUNITY LOSS OF GOODWILL INTERFERENCE WITH BUSINESS...

Страница 55: ......

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