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ViewSonic E655
E
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Troubleshooting
4
TROUBLESHOOTING
If your ViewSonic E655 monitor is not performing properly, use this
troubleshooting chart for quick solutions to common problems. If the problem
persists, call your monitor dealer. For further support or to order your free
Macintosh adapter, call ViewSonic
®
customer support at the telephone
number in your area:
U.S. and Canada only
1-800-688-6688
From outside U.S. and Canada
909-869-7976
From Europe
011-44(1) 293-643-900
From Asian/Pacific Rim countries
886 (2) 248-4072
Internet E-Mail:
World Wide Web:
http://www.viewsonic.com
Problem...
Possible Cause...
Remedy...
No picture
Power cord disconnected?
Connect power cord.
Power switch off?
Turn on power.
Faulty outlet?
Try another outlet.
Monitor in power save mode?
Press any keyboard key.
Computer or graphics card?
Check video card connections.
Signal cable properly connected?
Connect signal cable properly.
Signal cable connector?
Check connector for bent pins.
Video sync signal?
Check if it's the video sync
signal specified for the monitor.
Using a Macintosh
®
?
Make sure the dip switch
settings on your ViewSonic
®
Macintosh adapter are correct.
Continued...
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