www.vieta.es
TERMS OF GUARANTEE
VIETA EUROPE S.A. guarantees its products for a period of 24 months. The guarantee
period starts on the date of purchase of brand new products that have never been used
by the first end user.
This guarantee covers any possible manufacturing flaws for any Vieta products sold on
Spanish territory by authorised distributors. Vieta products acquired in other countries
will be covered by the guarantee supplied by the local distributor.
This guarantee will only be valid when accompanied by an invoice for the product that
includes the client’s name, the distributor and the date of purchase. VIETA EUROPE S.A.
agrees to repair any product with a problem occurring during normal use as detailed in
the user’s manual and when being used for the purpose for which it was designed.
The guarantee will not be extended because a component is changed or the product is
replaced.
INCIDENTS THAT ARE EXEMPT FROM GUARANTEE:
1. The guarantee period exceeds the stipulated time.
2. When the product has been handled by centres or personnel that are not authorised
by VIETA EUROPE S.A.
3. When the product has been damaged by incorrect handling or use for purposes other
than those it is intended for and that are not contemplated in the user’s manual, or
when it has broken pieces, scratches,
cracks, wear and tear, damage produced by particles of paint, sand, water or food within
the unit..
4. This guarantee does not cover expenses or damages caused by transport. 5. Loss,
robbery or accidents produced by fire, liquid, chemical substances, excessive heat,
inadequate ventilation, vandalism, electrical storms, incorrect or excessive power
supply, lightening, impact, other external forces, radiation. 6. Any additional cost related
to installing or uninstalling the product.
7. Products purchased outside Spanish territory or from distributors that are not authori-
sed. 8. The data contained on our products (photo files, music, digital support, etc.) are
not covered by the guarantee under any circumstance; it is the client’s responsibility to
make back-up files before giving us the product. Likewise, any incorrect configuration
or installation of software or incompatibility issues with hardware belonging to other
equipment, including drivers and controllers.
9. Maintenance, repairs or parts replacement due to use and wear and tear.
10. Rechargeable and/or disposable batteries (life cycle depends on usage frequency).
11. Small faults or variations in the quality of the product that do not affect its value or
the purpose for which it was created.
12. Negligence.
