Fault Cause
Solution
No
Charging
The USB power adaptor (not
included) is not plugged into a
wall outlet or the USB cable
(included)is not plugged into
the mini USB jack on the
bottom of the VO-BS10
Plug the USB power adaptor
(not included) into a wall
outlet and plug the USB cable
(included) into the mini USB
jack on the VO-BS10
Wall outlet is not
functioning
Plug another device into the
same outlet to confirm the
outlet is working
Computer USB port is not
function
Make sure your computer
power is turned on and try
another USB port
NO
Sound
The VO-BS10 battery is
dead
Recharge the VO-BS10
battery
The VO-BS10 is not linked
with the cell phone
Go through “Operating The
Speaker” process to link the
speaker
Volume set too low
Increase the volume of your
device
Troubleshooting Guide
Should you experience difficulties in the use of this player, please refer to the following chart.
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