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Troubleshooting

Troubleshooting

Do not attempt to service this appliance on your own. Please contact your

competent service technicians.

Before calling your Technical Servicing Centre, check that the fault is not due to lack

of water or power failure.

In case of abnormal water heating, a thermic safety switch, according to the CEI-EN

regulations, breaks the circuit in both feeding phases to the heating element. In this

case it is better to call the Technical Assistance.

The buzzer will send an alarm when there is any fault. The alarm will reset after the

fault is cleared

（

D1 type

）

Содержание 15L Cube C1

Страница 1: ...0 Installation And Operation Manual STORAGE ELECTRIC WATER HEATER Contents ...

Страница 2: ...list 13 Installation norms for the installer 14 Installing the appliance 15 Installation steps 16 User instructions 20 Advice for user 20 Control and operating instructions 21 Wiring diagram and technical parameters 27 Wiring diagram 27 Technical parameters 28 Maintenance instructions 30 Maintenance regulations 30 Cleaning the outer parts 30 Safety valves 30 Periodic maintenance 31 Troubleshooting...

Страница 3: ... herein 4 The use of this appliance for purposes other than those specified is strictly forbidden The manufacturer is not to be held responsible for any damage due to improper incorrect and unreasonable use or due to failure to comply with the instructions set forth herein 5 Installation maintenance and all other interventions must be carried out by a competent person in full conformity with the a...

Страница 4: ...ith wet hands or feet 10 All repairs should be carried out by a competent person only using only original spare parts Failure to comply with the above instructions could compromise safety and invalidate all liability on the part of the manufacturer 11 The appliance electrical connection should be made in accordance with the related provisions herein 12 If the device that safeguards against excess ...

Страница 5: ...ies the risk of personal injury and even death in some circumstances Failure to comply with this warning implies the risk of damage and even serious damages to property plants or animals in some circumstances It is obliged to keep to the general safety norms and appliance specifications ...

Страница 6: ...ue to overheated components or wounds caused by sharp edges or protrusions 3 DO not use a 13A socket which may cause your wires to overheat melt and fuse together leading to a short circuit It should be wired directly to a heater switch which is able to support higher current The installation and set up of the water heater must be carried out by a competent person in conformity with the applicable...

Страница 7: ...appliance falling Damage to the appliance or any objects underneath it due to the appliance falling off from its place of installation 7 Do not attempt to clean the appliance without first turning it off and unplugging it or switching the dedicated switch off Electrocution from live components 8 Install the appliance on a solid wall that is not subjected to any vibrations Appliance falling due to ...

Страница 8: ... Personal injury from burns 12 Descale the components in accordance with the instructions provided on the safety data sheet of the product used air the room wear protective clothing avoid mixing different products and protect the appliance and surrounding objects Personal injury due to contact of the skin or eyes with acidic substances inhalation or swallowing of harmful chemical agents Damage to ...

Страница 9: ...iance profile Cube Series Cube type C1 Comfort 1 Upper panel 5 Hot water outlet 2 LED 6 Cold water inlet 3 Bottom panel 7 Housing rear 4 Temperature knob Model A B C D E 15L Cube C1 390mm 360mm 340mm 100mm 84mm 30L Cube C1 471mm 439mm 395mm 100mm 100mm ...

Страница 10: ...escription Cube type P1 Premium 1 Upper panel 5 Hot water outlet 2 LED 6 Cold water inlet 3 Bottom panel 7 Housing rear 4 Temperature knob Model A B C D E 15L Cube P1 390mm 360mm 340mm 100mm 84mm 30L Cube P1 471mm 439mm 395mm 100mm 100mm ...

Страница 11: ...nce description Cube type D1 Deluxe 1 Upper panel 4 Hot water outlet 2 Bottom panel 5 Cold water inlet 3 Control panel 6 Housing rear Model A B C D E 15L Cube D1 390mm 360mm 340mm 100mm 84mm 30L Cube D1 471mm 439mm 395mm 100mm 100mm ...

Страница 12: ... description Slim Series Slim type C1 Comfort 1 Left panel 5 Right panel 2 Magnesium anode connector 6 Temperature knob 3 Hot water outlet 7 LED 4 Cold water inlet 8 Housing rear Model A B C D E 20L Slim C1 630mm 280mm 280mm 100mm 140mm ...

Страница 13: ...ption Appliance norms Implementation norms IEC60335 1 Safety of household and similar electrical appliances General requirements IEC60335 2 21 Household and similar electrical appliances Safety Particular requirements for storage water heaters ...

Страница 14: ...th the following items Please check them before installation No Component description Qty 1 Water heater 1 set 2 User s manual 1 copy 3 User service guide 1 copy 4 Expansion tube 2 pcs Slim 3pcs 5 Screw 2 pcs Slim 3pcs 6 One way safety relief valve 1 pc 7 Drainage pipe 1 pc 8 Hanging board 1 pc ...

Страница 15: ...ing Do not use the heater without any reliable grounding Do not connect the grounding wire to the zero line or water pipe The appliance heats water to a temperature below boiling point It must be linked up to a mains water supply according to the appliance performance levels and capacity Before connecting the appliance it is first necessary to Check whether the appliance characteristics please ref...

Страница 16: ...l supplies that aren t protected against sudden voltage jumps In the case of walls made of bricks or perforated blocks partition walls featuring limited static or masonry different in some way from those stated you first need to carry out a preliminary static check of the supporting system The wall mounting fastening hooks must be designed to support a weight that is three times higher than the we...

Страница 17: ...t the screw through the hanging plate and tighten the screw with a screwdriver and the hanging plate direction is vertical upward as shown in the figure Slim type Drill three Φ 10mm x 85mm holes in the wall as shown in the figure Insert the expansion pipe into the hole put the screw through the hanging plate and tighten the screw with a screwdriver and the hanging plate direction is vertical upwar...

Страница 18: ...eater align the square holes on the back with the hooks and attach them Then pull down the water heater to ensure the secure installation In order to facilitate installation and maintenance operation space should be left above and on both sides of the water heater The distance between the left and right sides of the water heater should not be less than 150 mm from the wall and the distance between...

Страница 19: ...e or alter the position of the safety valve without authorization A cold pipe is connected under the valve and a hot pipe is connected with the valve outlet Wrap all hydraulic connections with PTFE tape Fill the appliance with water and check if the appliance or the hydraulic line leaks If no leakage is detected switch on the electricity mains and start the trial run If the network pressure is clo...

Страница 20: ...e cross section of the electrical connection cables is suitable and complies with current laws The use of multi plugs extensions or adaptors is strictly prohibited It is strictly forbidden to use the piping from the plumbing heating and gas systems for the appliance earthing connection 6 Starting and testing the appliance Before powering the appliance fill the tank up with water The filling is car...

Страница 21: ...rous for humans When running the appliance check the safety relief valve regularly in the following way Move the handle of the safety relief valve and check if any water flows out If no water flows out it indicates that the valve works abnormally In such case please contact your local Technical Service Center To avoid dangers the damaged power cord must be replaced by the power cord manufacturer o...

Страница 22: ...mperature To adjust the temperature rotate the knob on the front of the cover There are four levels i e Min Mid Eco and Max for your selection from low temperature to high temperature Deluxe D1 model is operated by digital setting Rotate the knob clockwise to increase the temperature Rotate the knob clockwise to decrease the temperature Rotate the knob to Eco level as shown in the figure to have o...

Страница 23: ...ss The LED on the panel will be off when the setting temperature has been reached Cube type P1 The LED on the panel turns red during the heating process The LED on the panel turns blue when the setting temperature has been reached The LED on the panel will be off when the appliance is disconnected from power ...

Страница 24: ...es Turning on or off the appliance Turn on the power at heater switch on the wall The power LED near the power plug keeps bright as long as the appliance is powered To start the appliance switch on the power supply and press To stop a working appliance press and hold for 3 seconds ...

Страница 25: ...eases or decreases by 1 after one press on or or changes continuously 1 by 1 after holding or for 1 5 seconds After the temperature setting completes the selected value will blink eight times for about 5 seconds and be saved Exit from the temperature setting process is automatic Changing the power After switching on the appliance Change the power by pressing and at the same time There are three po...

Страница 26: ...is wrong calibrate the time first Setting method of standard time After powering the appliance Press SET once the hour value blinks Press or to change the time in the range from 01 to 24 The hour value increases or decreases by 1 after pressing or once Press SET once or wait until the hour value blinks for 5 seconds to acknowledge the hour setting Then the minute value begins blinking Press or to ...

Страница 27: ...time 1 After powering the appliance Hold SET for 3 seconds Start and the hour value of starting time begin blinking At this time the starting time of Time 1 can be set as the standard time After the starting time of Time 1 is set press SET or wait for 5 seconds to acknowledge the setting Then End and the hour value of ending time begin blinking Set and acknowledge the ending time of Time 1 as the ...

Страница 28: ...27 Wiring diagram and technical parameters Wiring diagram and technical parameters Wiring diagram C type P type D type ...

Страница 29: ...W SG Capacity 15L 15L 15L Power 1 5KW 1 5KW 2 5KW Voltage 230V 230V 230V Max Working Pressure 0 8MPa 0 8MPa 0 8MPa Max Operating Temperature 75 75 80 Heating Element Material INC800 Enamel Enamel Net weight 10kg 10kg 10kg Weight of full water 25kg 25kg 25kg Water proof casing IPX4 IPX4 IPX4 Overall dimensions 390 340 360 mm 390 340 360 mm 390 340 360 mm ...

Страница 30: ... 2 5KW 1 5KW 1 5KW 2 5KW Voltage 230V 230V 230V 230V Max Working Pressure 0 8MPa 0 8MPa 0 8MPa 0 8MPa Max Operating Temperature 75 75 75 80 Heating Element Material INC800 INC800 Enamel Enamel Net weight 10 5kg 15kg 15kg 15kg Weight of full water 30kg 44kg 44kg 44kg Water proof casing IPX4 IPX4 IPX4 IPX4 Overall dimensions 280 280 630 mm 471 395 439 mm 471 395 439 mm 471 395 439 mm ...

Страница 31: ... the outer parts Prevent the water from flowing into the water heater during the cleaning process Use a soft cloth soaked in warm water or mild detergent detergents containing acids chemical solvents or abrasive agents are forbidden Safety valve If the safety valve is equipped with valve rod lift the valve rod under any of following conditions Empty the appliance if necessary Check if the valve wo...

Страница 32: ...th the water quality Normally the frequency increases with the water hardness It must be operated by professionals This water heater is manufactured to suit the water conditions of most public reticulated water supplies The content of dissolved solids TDS in water ranged from 100 mg L to 600mg L However there are some known water chemistries which can have detrimental effects on the water heater a...

Страница 33: ...ck that the fault is not due to lack of water or power failure In case of abnormal water heating a thermic safety switch according to the CEI EN regulations breaks the circuit in both feeding phases to the heating element In this case it is better to call the Technical Assistance The buzzer will send an alarm when there is any fault The alarm will reset after the fault is cleared D1 type ...

Страница 34: ...low water temperature The appliance is not powered Switch on the electricity mains The preset temperature is too low Reset the temperature The heating tube fails Switch off the electricity mains and contact our Technical Servicing Center The current leakage protector fails Switch off the electricity mains and contact our Technical Servicing Center Water overheating The thermostat fails Switch off ...

Страница 35: ...ater inlet is too high Mount a pressure reducer at the water inlet The one way safety relief valve fails Replace the one way safety relief valve Fault error E1 D1 type Sensor being short circuited or broken Switch off the electricity mains and contact our Technical Servicing Center Fault error E2 D1 type Protection against heating without water Switch off the electricity mains and contact our Tech...

Страница 36: ...35 ...

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