APPLICATION NOTE
AN0015
PORTAL PLUS COMMUNICATION USING 3G
Page 1 of 8
www.videxuk.com
29/03/2018
INTRODUCTION
This application note details cellular 3G connectivity between a Portal Plus EWS controller and PRO’S server-
client monitoring software. As an alternative to hardwired internet, 3G cellular data connectivity is readily
available across the UK with most providers claiming up to 90% coverage. The benefits over older 2G
communications is the large bandwidth available, allowing for higher speed data transfers, ideal for
monitoring access control or CCTV systems. The cost of 3G tariffs has reduced over time and price plans (fixed
or pay per MB) are now in line with hardwired broadband costs.
HARDWARE REQUIREMENTS
3G Router (Pro Route H685P used in this guide)
3G enabled data SIM card (
see SIM card notes
)
Portal Plus EWS controller
Workstation or laptop
SOFTWARE REQUIREMENTS
PRO’S CS Software (version 1.1.5.0 or later)
SIM CARD NOTES
Most SIM card data plans offered by providers do not have a real fixed IP address or provide a proper legacy
connection to the internet as standard. Generally these SIM cards have dynamically allocated IP addresses
hidden behind a NAT and therefore are not visible over the internet. A real fixed IP SIM card is required for
this guide (standard – not mini or micro).
Fixed IP NAT-free Sim cards are available on request from most telecom providers. This guide details use of an
Andrews & Arnold Ltd data SIM based on the three network (details can be found at
http://www.aa.net.uk/telecoms-mobile-data.html
It is recommended to check that the area where the SIM card is to be used has sufficient 3G coverage. The
performance of the device is totally dependent on the location and strength of the signal in the operational
area.
PRO ROUTE H685 CONFIGURATION
Remove the 2 screws on the reverse side of the
router to gain access to the SIM card holder.
Slide the SIM card holder to the left to release,
and insert the SIM card.
It is highly recommended to setup a data
usage cap/plan with the SIM card
provider to prevent unnecessary high
billing charges.