LIMITED SIX-YEAR WALL MOUNT WARRANTY
We warrant this product to you, the original purchaser at the time of purchase printed on a dated store receipt from
an authorized VIDAO retailer and for a period of six-years thereafter that our wall mount product and all it’s parts
and components are free of defects in material and workmanship under normal use. This warranty is subject to
the provisions below. VIDAO’s sole obligation and the purchaser’s exclusive remedy pursuant to these warranties
are limited to replacement at VIDAO’s sole discretion. There are no other warranties except as expressively set
forth below either expressed or implied, including any warranty of merchantability for any particular purpose.
Should you be missing any of the assembly parts or components (screws, pieces, etc.), please contact the
Customer Support Center to secure a replacement. It is not necessary to bring the unit back to the store. When
calling, please reference the parts list found in the Instruction Manual to help us accurately identify the missing
parts and promptly provide replacements.
Our Customer Support Center is available Monday to Saturday (10:00AM to 7:00PM EST) for technical assistance
or troubleshooting. To contact us please call 1-855-998-4326.
This warranty is expressly limited to the replacement of wall mount parts and components described in the parts
list located in the Instruction Manual included with the product.
This warranty applies under conditions of normal use.
This warranty does not cover: any product, which has been subject to damage due to improper assembly or
disassembly, products which were not assembled, installed, used, or maintained in accordance with the product
assembly instructions & warnings, acts of nature, misuse, neglect, accidents, abuse, exposure to elements,
outdoor use, extreme temperature ranges, damage during transit, commercial use, modification of, or to any part
of the product or attachments to the product not approved by VIDAO. Also not covered are costs for
assembly/dis-assembly labor, costs incurred in shipping the unit or parts for warranty repair/exchange or any
products purchased from unauthorized VIDAO sellers. Under no circumstances shall VIDAO, be liable for any loss
(direct, indirect, incidental, foreseen, unforeseen, special or consequential) or for any damage arising out of, or in
connection with, the use of this product. Nor shall VIDAO have any responsibility for incidental or consequential
damages resulting from the breach of this warranty including but not limited to inconvenience, purchase or rental
of replacement products, loss of profits or commercial loss.
We reserve the right to request damaged parts or units be shipped to our offices for inspection or confirmation of
any warranty claims.
This warranty does not cover product sold ‘As Is’.
This warranty is valid only to the original purchaser of the Product in the United States and Canada and grants
specific legal rights.
PN: VXA980TC Rev 1.1 March 2016
©
Schoenfeld International Inc. 2016
Schoenfeld International Inc. and VIDAO
5001 American Boulevard West
Suite 275
Bloomington, MN 55437
