Victure VD300, Руководство пользователя

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Troubleshooting
Q: I’ve installed my doorbell, but it won’t turn on?
A: Please ensure that the doorbell has enough power. If you power the
doorbell with wires, please make sure to connect power kit properly,
and the connected power is 12V-24V AC. If all the things have been
checked, but you’ re still not getting enough power, you may need to
bypass your internal doorbell.
Q: I cannot connect the doorbell to my Wi-Fi network?
A: Tips
1) Doorbell currently supports 2.4 GHz Wi-Fi network only ( 5G is not
supported). Make sure the Wi-Fi network is not an unencrypted (open)
network.
2) Wi-Fi password does not include special characters such as @% and *.
3) Move your Wi-Fi router closer to the door or invest in a Wi-Fi extend-
er for a stronger Wi-Fi signal.
4) Test your Wi-Fi network with other devices such as your phone or
smart TV to make sure it is operating properly.
5) Reset the doorbell before pairing with the app. Make sure the door-
bell is in pairing mode. Follow the on-screen pairing instructions
carefully and don't skip any steps.
6) Check whether your Wi-Fi router is using MAC filtering. If you cannot
disable MAC filtering, you will need to add the doorbell’ s MAC address
to the router’ s white-list of allowed devices. You can find the doorbell's
MAC address printed on a label at the back of the device.