12
Dehydrator Troubleshooting Guide
Symptom
Possible Cause
Possible Remedies
No heat & No fan
No power to unit
1. Be sure unit is plugged in. 2. Be
sure power switch is on. 3. Check
that outlet is working.
No heat & Fan OK Broken wire in unit
Not user repairable. Return for
service
Heat OK No fan
Motor stalled or fan
blocked (pieces of
dried product) jam-
ming
1. Turn off immediately 2. Check
for foreign objects in fan. Turn base
assembly upside down and shake
vigorously. Turn unit on side and
shake particles out. If fan still does
not operate, return unit for service.
3. If liquid has been spilled into the
air vents or the fan housing, unplug
immediately and return the unit for
service.
Slow drying
Trays overfilled Fan
jammed or running
too slowly Air leaks
due to warped or
improperly stacked
trays
1. Air must flow freely around the
food for proper drying. Reduce
quantity in trays or rearrange food.
2. Check for foreign objects jam-
ming fan (see “Heat ok. No fan”)
3. Fan motor running slow: Return
for service. 4. Replace warped trays.
Note: the heat during the drying
cycle on most dishwashers may
warp the drying trays. 5. Re-stack
trays properly.
Uneven
Variation in food
thickness and
ripeness. Trays not
rotated. Too much
material in drying
trays
1. Verify that foods are uniform in
Drying thickness. 2. rotate trays
once or twice during the dehydra-
tion process. 3. Verify that foods
on the trays does not block air flow
through the tray stack