Vicon Standard Equipment Warranty
Vicon Industries Inc. (the “Company”) warrants your equipment to be free from de-
fects in material and workmanship under Normal Use from the date of original retail
purchase for a period of three years, with the following exceptions:
1. VCRs, all models: Labor and video heads warranted for 120 days from date of
original retail purchase. All other parts warranted for one year from date of origi-
nal retail purchase.
2. Kollector Elite, Kollector Pro and ViconNet Systems (hardware only), all models:
Hard Drives warranted for three years. All other parts warranted for 18 months.
3. AurorAcorD: Hard drives, floppy drives, CD-R/W, DVD drives and any and all
archive media warranted for 18 months. All other parts warranted for three years
from date of original retail purchase.
4. RAID Storage Devices and Hard Drives, all models: Warranted for one year.
5. Video monitor CRT (cathode ray tube) and LCD monitors, all models: One year
from date of original retail purchase.
6. NOVA 1500 CPU: Hard drives, floppy drives, CD-R/W drives and any and all
archive media, warranted for 18 months. All other parts warranted for 3 years
from date of original retail purchase.
7. Normal Use excludes prolonged use of lens and pan-and-tilt motors, gear heads,
and gears due to continuous use of “autopan” or “tour” modes of operation. Such
continuous operation is outside the scope of this warranty.
Date of retail purchase is the date original end-user takes possession of the equip-
ment, or, at the sole discretion of the Company, the date the equipment first becomes
operational by the original end-user.
The sole remedy under this Warranty is that defective equipment be repaired or (at
the Company’s option) replaced, at Company repair centers, provided the equipment
has been authorized for return by the Company, and the return shipment is prepaid in
accordance with policy.
The Company will not be obligated to repair or replace equipment showing abuse or
damage, or to parts which in the judgment of the Company are not defective, or any
equipment which may have been tampered with, altered, misused, or been subject to
unauthorized repair.
Software supplied either separately or in hardware is furnished on an “As Is”
basis. Vicon does not warrant that such software shall be error (bug) free. Soft-
ware support via telephone, if provided at no cost, may be discontinued at any
time without notice at Vicon’s sole discretion. Vicon reserves the right to make
changes to its software in any of its products at any time and without notice.
This Warranty is in lieu of all other conditions and warranties express or im-
plied as to the Goods, including any warranty of merchantability or fitness and
the remedy specified in this Warranty is in lieu of all other remedies available to
the Purchaser.
No one is authorized to assume any liability on behalf of the Company, or impose any
obligations on it in connection with the sale of any Goods, other than that which is
specified above. In no event will the Company be liable for consequential damages,
whether arising from interrupted equipment operation or other causes, or any inci-
dental damages, whether arising from costs or repairs undertaken by the Purchaser,
or other causes.
This warranty applies to all sales made by the Company or its dealers and shall be
governed by the laws of New York State without regard to its conflict of laws prin-
ciples. This Warranty shall be enforceable against the Company only in the courts
located in the State of New York.
The form of this Warranty is effective October 1, 2003.
THE TERMS OF THIS WARRANTY APPLY ONLY TO SALES MADE WHILE THIS
WARRANTY IS IN EFFECT. THIS WARRANTY SHALL BE OF NO EFFECT IF AT
THE TIME OF SALE A DIFFERENT WARRANTY IS POSTED ON THE
COMPANY’S WEBSITE,
WWW.VICON-CCTV.COM. IN THAT EVENT, THE
TERMS OF THE POSTED WARRANTY SHALL APPLY EXCLUSIVELY.
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