
Shipping Instructions
Use the following procedure when returning a unit to the factory:
Call or write Vicon for a Return Authorization (R.A.) at one of the locations
listed below. Record the name of the Vicon employee who issued the R.A.
VICON INDUSTRIES INC.
89 Arkay Drive
Hauppauge, New York 11788
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(2288) or toll free l-800-645-9 116
Fax: 5 16-95 1-CCTV (2288)
For service or returns from countries in Europe, contact
VICON INDUSTRIES (U.K.) LTD
Brunel Way
PO15 5TX
United Kingdom
Fax:
2. Attach a sheet of paper to the unit with the following information:
a . Name and address of the company returning the unit
b. Name of the Vicon employee who issued the R.A.
c. R.A. number
d. Brief description of the installation
e . Complete description of the problem and circumstances under which it occurs
f . Unit’s original date of purchase, if still under warranty
Pack the unit carefully. Use the original shipping carton or its equivalent for maxi-
mum protection.
Mark the R.A. number on the outside of the carton on the shipping label.
Copyright
1998 Vicon Industries Inc. All rights
Vicon and its logo are registered trademarks of
reserved.
Vicon Industries Inc.
X749-198
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