SurfBeam® 2 Pro Portable Terminal Operations Guide
© 2014 ViaSat, Inc.
Page 5-1
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5
T
ERMINAL
M
AINTENANCE
The SurfBeam 2 Pro Portable unit requires preventative maintenance consisting of cleaning and routine inspections
at regular intervals. The following sub-sections provide the Check-Out/Check-In, Weekly, Monthly, and Quarterly (or
as necessary) maintenance checks that need to be performed.
Routine inspections and maintenance of the equipment are critical to the operation and long life of the equipment.
Perform the following inspections and document any findings (photos are preferred). Submit any findings and photos
to ViaSat customer service with serial number for engineering review. The modem assembly is an LRU and is typically
not field repairable.
5.1
Check-Out/Check-In Maintenance and Inspection
The SurfBeam 2 Pro Portable requires maintenance and inspection when being checked out and checked in. Table
5-1 provides the instructions on this process.
Table 5-1: Check-Out/Check-In Process
Step
Action
1.
Check the transit case for damage; checking the sides, hinges, latches, and verifying the case opens and closes
securely.
2.
Remove and inspect the Tripod for:
a.
Bent, damaged, or loose parts/bolts
b.
Excessive buildup of dirt/debris
c.
Levers that function appropriately and have clear threads
d.
Legs that can fully extend and be locked in place
e.
Footpads that rotate smoothly
3.
Remove and inspect the Azimuth/Elevation Assembly for:
a.
Bent, damaged, or loose parts/bolts
b.
Excessive buildup of dirt/debris
c.
Levers and knobs that function appropriately and have clear threads
d.
Sufficiently tightened “hing” nuts and bolts to hold parts together without lateral motion while allowing
the rotating parts to operate
e.
Intact decals (i.e., “STEP” and “Fine Tune Adjustment” stickers are full attached)
f.
Functioning level with unbroken protective glass
CAUTION:
DO NOT USE power tools (e.g., drill, impact wrenches, etc.) while performing any
maintenance unless instructed by a ViaSat representative.
NOTE:
Use a 1" wide soft-bristle paintbrush or vacuum cleaner with soft-bristle brush nozzle to remove
dirt and dust from accessible areas.
CAUTION
: When first deployed, operators need to perform periodic checks (throughout the day) of the
unit’s connection points, antenna, and wiring to ensure wind, heat, or other factors have not caused
issues that may result in damages to persons, antenna, or modem.
CAUTION
: If performing one of the following checks requires the operator to make physical contact with
the Reflector or TRIA, the unit MUST be powered-down to ensure no damage occurs.
CAUTION
: Physical contact with the antenna unit may cause connectivity issues resulting the user
having to re-perform the alignment process.
