
user manual
www.vetek.com
info@vetek.com
5
TROUBLE
REASON
SOLUTION
No display when turn on
Battery damaged
check Battery
No display when turn on
loose battery contact
tighten the contact
Flashing display
low battery
recharge the battery
Can’t turn On & Off
off/on button is damaged
check and clean the button
Can’t Tare
tare button is damaged
check the adaptor
Recahrge indicator light can’t turn on
the adaptor is damage
check the adaptor
Recahrge indicator light can’t turn on
the adaptor is not plugged
ready
Insert plug again
Display isn’t stable
the load is unstable
Stabilize the load
Display isn’t stable
loadcell cable damaged
check and replace loadcell
Display isn’t stable
the scale has been in a damp
environment for a long time
Put the scale in a dry
environment
The display doesn’t show “ 0 “ on an
empty load
Have not allowed enough time
for scale heating after turn on
after turning the scale on,
allow 3 - 5 minutes for
heating
The display doesn’t show “ 0 “ on an
empty load
the scale has been on the
ground for too long
Scale should be hung
The error is large
the scale isn’t hung prperly
check the scale and sling
Battery can’t recharge
Battery is damaged
replace battery
Battery can’t recharge
outlet is damaged
replace the outlet
Remote distance shortened
receiver window is too dirty
check and clean
Remote distance shortened
controller has low battery
replace controller battery
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