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PART 6.
BEFORE CALLING YOUR AFTER SALES SERVICE
If your fridge freezer is not working properly, it may be a minor problem, therefore to save
time and money, check the following, before calling an electrician.
What to do if your appliance does not operate
Check that:
• There is no power,
• The general switch in your home is disconnected,
• The socket is not faulty. To check this, plug the appliance in to another socket
which you know is working.
What to do if your appliance performs poorly
Check that:
• You have overloaded the appliance,
• The thermostat setting is on position “1” (if so set the thermostat dial to a suitable
value).
• The doors are closed properly,
• There is no dust on the condenser,
• There is enough space at the rear and side walls.
If your fridge is operating too loudly
Normal Noises
Compressor noise
• Normal motor noise: This noise means that the compressor operates normally
• Compressor may cause more noise for a short time when it starts.
Bubbling noise and splash:
• This noise is caused by the flow of the refrigerant in the tubes of the system.
• If you hear any other noises check that:
- The appliance is level
- Nothing is touching the rear of the appliance
- The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator,
Check that:
• The drain hole for the water is not clogged (use the defrost drain plug to clean the
drain hole).
Recommendations
• If you do not intend to use the appliance for long time (for example during the
summer holidays) unplug and clean the appliance and leave the door open to
prevent the formation of mildew and smells.
• To stop the appliance completely, unplug it from the main socket (for cleaning and
when the doors are left open).