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DS PROJECTS
36
© APPLICATION ENGINEERING
•Troubleshooting Guide
Some troubleshooting issues are mentioned in this chapter under the following titles:

Points to be checked first

Frequently asked questions

Points to be checked first
When a problem occurs, it is very important to diagnose this problem correctly. Try to find out what it is.
Determine what causes the problem and under which category it falls. Write down the error codes and
messages displayed on the screen, if possible. Contact technical support to get support.

Frequently Asked Questions

Sound Issues
Problem: Sound system is not working.
Check the following:
Be sure that sound volume is not low and sound is not muted. Ensure that the sound driver and its
application are installed properly. Check cable connections.
Problem: External microphone and auditory devices are not working
Check the following:
Make sure that the cables are properly and firmly connected. Check that the driver is installed. Check
sound settings and whether the system is muted or not.