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Appendix B: Troubleshooting
This section lists some problems that you might meet while using your
phone. If you feel that your phone do not operate normally, please reset
settings first, and then follow Troubleshooting Guide. If you are still
unable to solve problems, please contact the authorized service center
or the store from where you purchased the phone.
Problems Solutions
Can not
answer or
make a call
Make sure that the phone has been switched on.
Make sure that the battery is charged.
Make sure that the signal intensity is high enough.
Make sure the own number function in the call
setting is system preset or number sending.
Make sure the line switch in call setting is the
system preset line. Check whether you have set up
call barring or fixed dialing or any other safety
function.
Check whether you have set up call diverts. Check
whether you have inserted the proper SIM card
correctly.
Low voice
Check if the volume has been set too low.
No ring
Check whether you have set up the” Silent” option.
Check whether the ring volume is not too low.
Move away from a noisy place to check if you can
hear the phone ringing.
Check whether you have set up call diverts.
T-Flash
card detect
slowly
Format your T-Flash card with your phone.
Note: To protect your files from getting lost, please
take the backup of important information before
formatting your card.
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