How do I change the font size on my phone?
To change the font size, touch
Apps >
Settings > Display > Font size.
How do I check if I have the latest software updates on my phone?
To check if your Signature Touch phone has the latest software, touch
Apps >
Settings > About
phone > System updates.
Why have I got no connectivity?
If you lose network connection, check your network signal strength in the top right corner of your screen. It
is possible that you are in an area with poor network coverage. If this problem persists contact your
service provider.
When your phone has a strong network connection, the network (full signal) indicator
is shown in the
status bar.
If you lose your WLAN connection, check the WLAN status indicator at the top of your screen for the
connection strength. You may be out of range. To scan for WLAN networks, touch
Apps >
Settings > WLAN. Touch OFF and drag it to the right to turn on. Touch a network in the list, and then
touch Connect. You may need to enter Network SSID, Security, and Password details. For these
details, contact the network administrator.
When your phone has connected, the WLAN indicator
is shown in the status bar.
Tip: If you are using a domestic WLAN connection, the security information can often be found on
your WLAN router.
Why is my internal storage less than advertised?
This may be due to the size of the system files on your phone, or the number of apps you have
downloaded. For a graphical representation of the storage details, touch
Apps >
Settings >
Storage.
How do I protect my phone from unauthorised use?
You can choose from a number of different lock options to protect your Signature Touch. To select a lock
type, touch
Apps >
Settings > Security > Screen lock and select from Slide, Face Unlock,
Pattern, PIN or Password.
If you're using a corporate email account it may make use of a specific lock.
How do I find the IMEI number of my phone?
The IMEI number is used to identify valid phones in the network. This number can also be used to block a
stolen phone. You may be required to give this number to Vertu Customer service. To see your IMEI
number, from the home screen touch
Apps >
Settings > About phone > Status > IMEI.
FAQs
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