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15. Supply of Details
Vertu may pass on details of your payment card and any other essential
booking details to its agents, employees, subcontractors and Suppliers,
and you consent to us passing on such details to deal with your orders. You
must inform Vertu as soon as possible of any changes to the details
supplied by you.
16. Payments Due
The purchase price of all products and services obtained through VC is
due for payment on acceptance of your order by Vertu and/or a Supplier,
as applicable.
17. Delivery
By placing your order for a product or service through VC, you agree that
the time taken for delivery or performance shall be as stipulated when the
purchase is made. We want you to get your order as soon as possible. If
delivery or performance will take longer than the time set out (or the
product or services are unavailable), the Supplier (or Vertu acting for the
Supplier) will notify you of this at the earliest opportunity and you will have
the unequivocal right to withdraw your order and receive a full refund.
18. Limited Warranty
Vertu warrants to you that Vertu shall use its reasonable endeavours to
provide the VC services with reasonable care and skill and, as far as
reasonably possible, in accordance with your request and instructions
from time to time. Where Vertu supplies you with any goods or services
supplied by a third party, then Vertu is acting as your agent in sourcing the
goods or services. Vertu will use reasonable care in selecting the Supplier
and ensuring the order is placed in accordance with your wishes. For the
avoidance of doubt, Vertu does not and will not provide any
representations or recommendations in relation to any of the information
and suggestions comprised within the VC services. You are deemed to be
responsible for, and shall use your own skill and judgement as to, the
quality, value and suitability of such information and suggestions in relation
to deciding whether to enter into any contract with any third party for the
supply of services or sale of goods.
19. Vertu as Agent
Your contract for the purchase of products or services is made with the
relevant Supplier only. Vertu acts as an agent for the Supplier and, unless
expressly provided otherwise, all your rights and remedies are against the
Supplier.
20. Disclaimers
Vertu will not be responsible for products and services offered by Vertu as
agents for the Suppliers, or for any aspect of the relationship between you
and any particular Supplier. Vertu will, however, do everything it
reasonably can to assist you in any dealings you have with the Supplier.
You agree that any contract entered into by you with any of the Suppliers is
an independent contract. Vertu hereby disclaims any and all liability for any
act or omission of any Supplier, or any loss incurred by you as a result of
any act or omission of a Supplier, whether or not arranged through VC.
21. Limitation of Liability
Vertu accepts no liability for any losses or claims arising from any inability
to contact VC or any failure to complete a transaction.
Save in respect of death and personal injury caused by the negligence of
Vertu or as expressly provided for in these Terms and Conditions, Vertu
shall not be liable for any loss, cost, expense or damage of any nature
whatever (whether direct or indirect) resulting from the provision of the
Services or your reliance upon the information and suggestions provided
by Vertu hereunder and the resulting supply of goods and services to you
by any third party.
Vertu shall have no liability to you for any loss, damage, costs, expenses or
other claims for compensation arising from requests or instructions
supplied by you which are incomplete, incorrect or inaccurate, or arising
from their late arrival or non-arrival, or any other fault by you.
Vertu shall not be liable to you, or be deemed to be in breach of these
Terms and Conditions, by reason of any delay in performing, or any failure
to perform, any of Vertu’s obligations in relation to the VC services, if the
delay or failure was due to any cause beyond Vertu’s reasonable control.
Except in respect of death and personal injury caused by the negligence
of Vertu and subject to the provisions of these Terms and Conditions,
Vertu’s maximum liability to you for breach of any of its obligations
hereunder shall be limited to the value of the annual subscription fee, if
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