Vertical Comdial DX-80, Техническое руководство

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DX-80 Programming Manual
P
ROGRAMMING
C
ALL
H
ANDLING
> P
ROGRAMMING
A
UTO
A
TTENDANT
M
ODULE
The following table illustrates the AAM messages.
Automatic CO Line Ringing time settings must be programmed in Time Switching, and completely set for a seven
day week, for Automatic CO Line Ringing Modes to properly follow an automatic switching schedule. For details
on programming time switching, see Section 5.11,
Set CO Line Time Switching .
Type Definition Example
DAY GREETING This is the greeting the callers hear
when they are answered while the
system is in DAY mode of operation. “Hello, this is xyz company. If you know
your party’s extension number, dial it now.
Dial ‘0’ for the system attendant. For sales,
dial ‘410.’ To get recorded directions to our
office, dial ‘*’. Otherwise stay on the line,
we will be with you shortly.”
ALT GREETING This is the greeting that callers hear
when they are answered while the
system is in ALTernate mode of
operation. “Hello, this is xyz company. We are closed
today due to inclement weather conditions.
Thank you for calling.”
EVE GREETING This is the greeting that callers hear
when they are answered while the
system is in EVEning mode of
operation. “ Hello, this is xyz company. You have
reached us after our regular business hours.
If you know your party’s extension number,
dial it now. To get recorded directions to our
office, dial ‘*’. Thank you for calling.”
WAITING MSG. This is the message that callers hear
after their call has been processed. “Your call is being transferred.”
INVALID MSG This is the message that callers hear
when they have dialed a number that is
not defined in the DX-80 system
directory. “We’re sorry that is not a valid extension on
our system.”
BUSY MSG This is the message that callers hear
when they have dialed an extension
number that is busy. “We’re sorry, that extension is currently
busy. To wait for this extension, dial “#” or
dial another extension now.”
NO_ANS MSG This is the message that callers hear
when the extension they entered does
not answer the call. Another extension
request may be made at this time. “Your party does not answer, please enter
another extension number or dial ‘0’ for the
system attendant.”
BYE MSG This is the message that callers hear
when the DX-80 system is about to
disconnect them. This occurs when
the caller dials nothing after the
system plays a busy message or no-
answer message. “ Goodbye .”
INQUIRY MSG This is a special message that can
provide callers with information
without ever having to be handled by a
live person. directions to the office... “From SR101, take
the Via deVentura exit - West, 2 blocks to
Hayden - North to 14645 N. Hayden Road”
TEMP MSG This is a message that can be used to
announce planned events. “Our offices are closed in observance of the
holiday.”