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6.0 Installation Troubleshooting
7.0 Conditions Of Use
Water must be microbiologically safe. System pressure, 40 to 100 PSIG.
Temperature, 40 to 100 degrees F. PH Range, 3 to 10. Maximum TDS, 1500 PPM.
Turbidity, less than 1.0 NTU. Max iron content, 0.3 ppm
8.0 Product Warranty
The VERTEX Pure Water Machine components, specifically the bracket, the filter
housings, the filter elements, tank and valves are warranted to be free of defects. Any
defect arising in these items within one year from date of purchase will be replaced at no
cost. Example - if the filter housing is cracked and leaks during the warranty period, we
will replace it at no cost. Procedures in the manual must be followed during installation
and maintenance.
There is no liability assumed by the company for damage due to water leakage
or other secondary effects from the component defects. Labor for installation is not
covered in this warranty.
Problem
• No or low water production.
• Leak at filter housing.
• Leak at threaded connection.
• Bad-tasting water.
Possible Cause
• Feed water shut off.
• Tank valve closed or
partially closed.
• Low feed pressure.
Feed pressure must by at
least 40 PSI.
• Defective or misaligned
O-ring.
• Not properly tightened.
• Post-filter cartridge not
flushed completely.
Solution
• Turn on feed water.
• Open tank valve.
• Increase inlet water pressure
or install booster pump if
feed water pressure is less
than 40 PSI.
• Shut off feed valve and tank
valve. Turn on faucet.
Change or realign O-ring.
• Tighten compression fitting.
• Flush one or two tanks of
pure water through system.
• Water runs to drain all the
time.
• Auto-valve not closing prop-
erly.
• Purge the system again.
Lock the clean water valve
open and turn the inlet
water on for thirty minutes
• RO Production good at first
but falls off in months or
weeks.
• High TDS and/or Iron and
Manganese.
• Consult your dealer or
Factory and provide water
analysis.
