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3

User guide

Starting the phone

After the One Talk phone is connected to a network and 
supplied with power, it will automatically begin the initialization 
process. The phone will go through a series of screens and 
update the firmware on the device; the first-time setup process 
takes about 15 minutes and should not be interrupted. You will 
know the phone is ready for use when the 911 address appears 
on the screen of the device.

Basic call functions

Placing a call 

Using the handset:

1.   Pick up the handset

2.  Enter the number, and then tap 

Send

Using the speakerphone:

1.   With the handset on-hook, press  

2.  Enter the number, and then tap 

Send

Using the headset:

1.  With the headset connected, press  

  to activate the  

    headset mode 

2. Enter the number, and then press 

Send

Note: 

During a call, you can alternate between the headset, 

hands-free speakerphone and handset modes by pressing  
the 

Headset

 key, the 

Speakerphone

 key or by picking up the 

handset. Headset mode requires a connected headset.

Answering a call  

Using the handset:

Pick up the handset.

Using the speakerphone:

Press  

 .

Using the headset:

Press  

 .

Note: 

You can reject an incoming call by pressing 

Reject.

 

Ending a call 

Using the handset:

Hang up the handset or press 

End Call

.

Using the speakerphone:

Press  

  or 

End Call

.

Using the headset:

Tap 

End Call

.

Redialing a call

 

• Press  

 to enter the Placed Calls list, and then tap the     

  desired entry          

• Press  

  twice when the phone is idle to dial out the last  

  dialed number

Muting and unmuting a call

• Press  

  to mute the microphone during a call

• Press  

  again to unmute the call

Holding and resuming a call 

To hold a call:

Press  

  or 

Hold

 during an active call.

To resume the call, do one of the following:

• If there is only one call on hold, press  

  or 

Resume

• If there is more than one call on hold, select the desired call,  
  and then press   

  or 

Resume

Transferring a call

You can transfer a call in the following ways:

Direct transfer

1.   Press the 

Direct

 soft key during an active call. The call is  

      placed on hold

2.  Enter the number you want to transfer to

3.  Press the 

Direct

 soft key

Consultative transfer

1.   Press the 

Consult

 soft key during an active call. The call is  

     placed on hold

2.  Enter the number you want to transfer to, and then  
     press  

3.  Press the 

Consult

 soft key when you hear the  

     ringback tone

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