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Frequently Asked Questions 

Why am I not getting a dial tone on my handset? 

1. 

Ensure that the power adaptor is properly connected (refer to page 

XX

5

XX

 of the User 

Guide) and that the power indicator is illuminated (refer to page 12 of the User 
Guide). 

 

2. 

Check to make sure the telephone cable is securely plugged in (refer to page 

XX

6

XX

 of the 

User Guide). 

3. 

Check to make sure you are not roaming outside of the Verizon Wireless network. 

Can I create a shortcut to access my voice mail?   

The availability of a shortcut feature to access voice mail messages depends solely on the 
capabilities of the corded or cordless phone that you use with Home Phone Connect. 
Please refer to the user material that came with your phone. If your home phone does not 
support a shortcut feature to access voice messages, you may have the option to save your 
voice mail number into the address book on the handset and assign that number to the #1 
speed dial position on your phone's keypad. Remember, you can always dial 

* 8 6

 to access 

your voice mail. 

 

Содержание Wireless Home Phone Connect

Страница 1: ...UserGuide VERIZON WIRELESS HOME PHONE CONNECT ...

Страница 2: ...label ...

Страница 3: ...ank you for choosing Verizon Wireless Home Phone Connect You re now connected to America s most reliable wireless network This guide will help you understand your new wireless device and all of its capabilities So let s get started ...

Страница 4: ...g your Telephone to Home Phone Connect 6 Step 5 Powering on the Device 8 Step 6 Activating the Device 8 Step 7 Understanding the Indicators 12 Step 8 Making Calls 12 Step 9 Receiving Calls 13 3 General Functions 14 Mounting the Device 14 Making a 3 Way Call 15 Using Voice Mail 16 Using Call Forwarding 16 Important Facts About Your Home Phone Connect 17 Assistive Communication Devices 18 4 Frequent...

Страница 5: ...tand User Guide Quick Reference Guide Product Safety and Warranty Information Power Adapter User Guide Quick Reference Guide Product Safety and Warranty Information Note Customer must provide their own home telephone Home telephone can be either traditional corded phone or cordless phone Home telephone must be single line touch tone Home phone Connect is not compatible with multi line equipment ro...

Страница 6: ...rt of the Home Phone Connect under any circumstances Doing so may damage the device and negate its warranty The port was designed for diagnostic purposes only it is not intended for customer use 1 DC 12V power port 6 Power indicator 2 Telephone port 1 7 Voice mail indicator 3 Telephone port 2 8 Battery indicator 4 USB port 9 Signal strength indicators 5 Antenna port 10 Power on off switch ...

Страница 7: ...3 4 4B4BBottom View 1 2 3 1 Wall mounting brackets 3 Battery port 2 Battery cover 4 Desktop stand ...

Страница 8: ...oximately 3 5 hours to charge fully The charge time may be impacted by environmental factors Talk time is approximately 2 hours and standby time is approximately 36 hours Actual values will vary with the network environment The battery is intended for backup purposes only in the event of a power failure When the power adapter is connected the battery will automatically charge When fully charged th...

Страница 9: ... port ensuring that the connection is secure 7B7BStep 3 Installing the Power Adapter Under normal usage the device relies on the external power adapter for its power supply Insert the power adapter into the DC input port and plug the unit into an AC wall outlet Note Back up battery power will only be used during power failure or if the external power adapter is not in use ...

Страница 10: ... ports for up to two telephones The ports use the same telephone number First unplug your telephone from your wall s telephone jack Second plug the end of your telephone s cord into one of the telephone ports the other end of the cord must remain plugged into the back of your home telephone base unit ...

Страница 11: ... must provide own telephone and telephone cord The device and telephone cord are for indoor use only Only telephones connected directly to the Home Phone Connect will receive service If the Home Phone Connect is connected to a cordless phone base station any extension phones compatible with that base station will also receive service ...

Страница 12: ...power off the device 11B11BStep 6 Activating the Device If your device has not yet been activated please follow the steps below 19B19BCustomer Activating New Number Dial 228 on the telephone connected to your Home Phone Connect You will hear a recording Press 1 to program your Home Phone Connect When programming is complete hang up Your Home Phone Connect is now programmed ...

Страница 13: ...charging plug battery and antenna from the box 2 Remove the battery cover clip the battery plug into the white insert then set the battery and replace the cover 3 Attach the antenna and charging plug to the back of the device ...

Страница 14: ...10 4 Plug your landline phone or the base of your cordless phone into either jack in the back of the Home Phone Connect unit 5 Press the power button on top of the unit The blue light will turn on ...

Страница 15: ...Press 1 to program your Home Phone Connect When programming is complete hang up Your Home Phone Connect is now programmed Note Customers transferring in their home number will not be able to receive calls on the Home Phone Connect device until the transfer process is completed The transfer process can take 2 10 business days To make and receive calls the home telephone should be connected directly...

Страница 16: ...g in Blue International Roaming Three Blue Strong Signal Two Blue Moderate Signal One Blue Weak Signal Power Blue The device is on Software update Blinking Blue from Left to Right The software is being updated 13B13BStep 8 Making Calls 1 Before making a call make sure at least one of the signal strength indicators is lit up 2 Place a call by entering the desired telephone number including area cod...

Страница 17: ...k during the transfer process Incoming calls will continue to ring on your existing home phone until the transfer is complete The transfer process may take 2 to 10 business days to complete You will receive an email to the email address provided when your transfer is complete To check status of your transfer call 877 567 4899 Once the transfer is complete disconnect the phones attached to your hom...

Страница 18: ...Refrigerator Television and or Microwave Wall Mounting Fix two wall screws not included into the wall with the screw heads extending approximately 0 1 inches from the surface of the wall The diameter of a screw head should be between 0 22 inches and 0 28 inches The distance between two screws should be 4 inches Align the mounting brackets with the screws push the device towards the wall and connec...

Страница 19: ...ch may include toll or long distance charges will apply for all simultaneous calls Not available in some areas 1 While on the first call dial the 10 digit number of the second party 2 Press FLASH the first party is automatically put on hold while the call is made 3 When the 2nd party answers press FLASH to initiate the 3 way call 4 If the second party does not answer press the FLASH key twice to e...

Страница 20: ...pts to listen to and manage your voice mails for more details about your voicemail service please visit www verizonwireless com voicemail Note Please refer to the Troubleshooting section for additional details on accessing voice mail or if you would like to use a home telephone answering machine as your preferred method to manage your voice mail messages Using Call Forwarding Verizon Wireless Home...

Страница 21: ...3 Hang up your home phone or return the phone receiver to its base Important Facts About Your Home Phone Connect 10 Digit Dialing Your Verizon Wireless Home Phone Connect may require 10 digit dialing in most areas Customers may need to use the three digit Area Code when dialing local and long distance numbers Your Verizon Wireless Home Phone Connect does not support rotary or pulse dialing phones ...

Страница 22: ...achines Any type of PBX or Centex System Medical or LifeAlert Dependencies 18B18BAssistive Communication Devices TTY Text Telephony and TDD Telecommunications Device for the Deaf allow individuals who are deaf hard of hearing or have speech or language disabilities to communicate by telephone When a user types his or her conversation on a TTY keyboard it is transmitted as tones through the telepho...

Страница 23: ... Verizon Wireless network Can I create a shortcut to access my voice mail The availability of a shortcut feature to access voice mail messages depends solely on the capabilities of the corded or cordless phone that you use with Home Phone Connect Please refer to the user material that came with your phone If your home phone does not support a shortcut feature to access voice messages you may have ...

Страница 24: ...daptor is designed for an indoor environment please be prepared to provide your location inside the premises to public service personnel The GPS chipset embedded in this device will work best if the device is located near a window or other opening Does this product work during a power outage While the Home Phone ConnectAdaptor has a backup battery if the landline device requires external power to ...

Страница 25: ...e connected to the Home Phone Connect device Four volume levels are available with level 1 being the softest and level 4 the loudest The default setting is level 4 1 Take the phone off the hook so you can hear the dial tone and verify that telephone service is available 2 Press 1 to adjust the volume 3 Press keys 1 to 4 to select the desired volume 4 After selecting the desired volume press the ke...

Страница 26: ...d receive the TTY characters n 2 VCO mode Receive TTY characters but transmit by speaking into the speaker n 3 HCO mode Transmit TTY characters but receive by listening to the receiver Why do I get the recording Call cannot be completed as dialed Check the number to ensure you re dialing correctly without pauses longer than two seconds between dialed digits Version V100R001_02 Part Number 96720695...

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