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Q&A
Q: What do I do if I see the SSID but failed to connect?

A: 
1. Check the password you entered is the right one.
2. Check if WPS security is enabled on your PC.  If so, check the device to see if 

it is expecting a WPS action from your PC.

Q: What to do if there is no service?

A: The possible reason is listed as below:
1. 

Unstable local signal.

2. 

Hardware problem. 

You can try the following solutions:
1. 

If you are inside a building or near a structure that may be blocking the 

signal, change the position or location of the device. For example, try 

moving the device close to a window.

2. 

Check that you have an active SIM card and that it is properly inserted 

into the SIM card slot and locked. 

Q: What to do if I forget the Username or Password?

A: 
1. 

You can find the password within the WiFi info screen on the device. 

2. 

You can also reset the device to factory defaults by pressing the reset 

button for 5 seconds. The default username is “Admin”.

Q: Data connection failed.

A: You have no network coverage. Try moving your location until you get good 

reception.

Q: The modem cannot connect to the internet when overseas

A: You can check if mobile data roaming is enabled in the web UI settings under 

internet, mobile connections.

Содержание orbic SPEED

Страница 1: ...Quick Start Guide...

Страница 2: ...Getting Started Thank you for choosing Orbic Speed 4G LTE mobile hotspot device Note This User Guide provides the basic operations of the Orbic Speed...

Страница 3: ...l Appearance 1 Menu button 2 Signal status icon 3 Network mode icon 4 Wi Fi signal icon 5 Unread message icon 6 Battery icon 7 Power button 8 USB Type C port 9 Battery cover 10 Cutout to remove back c...

Страница 4: ...preinstalled with a 4G LTE SIM card Notes The SIM card MUST remain in your Orbic Speed when in use Once the SIM card has been inserted into the Orbic Speed do not remove DO NOT remove SIM card when th...

Страница 5: ...hown Push the battery down until it clicks into place Figure 1 and 2 2 Place the battery cover over the battery compartment and press it downward until it clicks into place Figure 3 3 Your Orbic Speed...

Страница 6: ...00L CE and click Connect Enter PASSWORD The Password can be found by going to the 2 4GHz WIFI info or 5GHz WIFI Info screen The password is displayed next to the lock icon Logging into the Device Mana...

Страница 7: ...re are two ways you can restore the factory defaults Option 1 Log into Device Management Website to restore to factory default settings Option 2 Press and hold Reset button in the battery compartment...

Страница 8: ...ion of the device For example try moving the device close to a window 2 Check that you have an active SIM card and that it is properly inserted into the SIM card slot and locked Q What to do if I forg...

Страница 9: ...e explosive gases or explosive products being processed Turn off your device if required The use of electronic transmitting devices is forbidden in aircrafts at gas stations and in hospitals Please ob...

Страница 10: ...using the battery for a long period remove it from your device and store it in a cool dry place Never use a damaged or worn out charger or battery Return the worn out battery to the provider or put it...

Страница 11: ...or nonconforming items and is in lieu of all other warranties expressed implied or statutory including but not limited to the implied warranties of merchantability and fitness for a particular purpos...

Страница 12: ...and features offered through this device are provided by or in conjunction with third parties Verizon Wireless is not responsible for your use of this device or any non Verizon Wireless applications s...

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