Verizon Hub: Quick Start Guide
10
© 2008 Verizon Wireless. All Rights Reserved.
Verizon Hub: Quick Start Guide
11
© 2008 Verizon Wireless. All Rights Reserved.
More Information
WARRANTY
30 Day Worry Free Guarantee®
Verizon Wireless will refund absolutely 100% of your purchase price within 30 days of
the original purchase date. All we’ll ask you for is dated proof of your purchase, and
that it be returned in new condition, with its original packaging, including all parts
accessories and literature. Refunds will be made in the form of the original method of
purchase.
The Full Warranty Policy for Verizon Hub available at www.verizonwireless.com/
verizonhub.
FCC STATEMENT
This product has been tested and complies with the specifi cations for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used according to the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which is found by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit diff erent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Need Help?
HELP WITH YOUR VERIZON HUB
If you need help with your Verizon Hub,
try these troubleshooting tips.
1. Confi rm active Internet connection
Check Internet activity from a computer
to make sure your connection is working
properly in your home.
2. Check Home Network connection
If using a wireless connection, check your
Verizon Hub Wi-Fi signal strength. Try
moving it to another location to capture
a stronger signal.
If using a wired connection, make sure
the Ethernet cable is properly connected.
Lastly, see if your router is working
properly.
3. Restart your Verizon Hub
Unplug the power cord, wait 15 seconds
and then plug the power cord back into
the power source. The screen will reboot.
4. Download full User Guide or
review FAQs
If you’re still seeing unexpected results,
go the Web Management Site at
www.verizonwireless.com/verizonhub to
get answers to your questions.
5. Call Customer Support
If you are unable to solve your issue by
restarting Verizon Hub or referencing the
User Guide, please call Customer Support
at 1-800-922-0204.