Verint Nextiva S1900e Series, Руководство пользователя

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Preface
viii Verint Video Solutions
Support
If you encounter any type of problem after reading this guide, contact your local distributor
or Verint Video Solutions representative. You can also use the following sections on the
Verint Video Solutions partner extranet to find the answers to your questions:
„
Open a Support Ticket
„
FAQ
„
My Account
For assistance with the Nextiva edge devices and the related software, contact the Verint
Video Solutions customer service team:
„
By phone: 1 888 494-7337 option 1 (North America) or +1 450 686-9000 option 1,
Monday to Friday, from 8:30 to 17:30 EST
„
By fax: +1 450 686-0198
Warranty
Each product manufactured by Verint Systems is warranted to meet all published
specifications and to be free from defects in material and workmanship for a period of
three (3) years from date of delivery as evidenced by the Verint Systems packing slip or
other transportation receipt. Products showing damage by misuse or abnormal conditions of
operation, or which have been modified by Buyer or repaired or altered outside Verint
Systems factory without a specific authorization from Verint Systems shall be excluded
from this warranty. Verint Systems shall in no event be responsible for incidental or
consequential damages including without limitation, personal injury or property damage.
The warranty becomes void if the product is altered in any way.
Verint Systems responsibility under this warranty shall be to repair or replace, at its option,
defective work or returned parts with transportation charges to Verint Systems factory paid
by Buyer and return paid by Verint Systems. If Verint Systems determines that the Product
is not defective within the terms of the warranty, Buyer shall pay all handling and
transportation costs. Verint Systems may, at its option, elect to correct any warranty
defects by sending its supervisory or technical representative, at its expense, to customer’s
plant or location.
Since Verint Systems has no control over conditions of use, no warranty is made or implied
as to suitability for customer’s intended use. There are no warranties, expressed or implied,
except as stated herein. This limitation on warranties shall not be modified by verbal
representations.
Equipment shipped ex works Verint Systems factory shall become the property of Buyer,
upon transfer to the common carrier. Buyer shall communicate directly with the carrier by
immediately requesting carrier’s inspection upon evidence of damage in shipment.
Buyer must obtain a return materials authorization (RMA) number and shipping instructions
from Verint Systems prior to returning any product under warranty. Do not return any
Verint Systems product to the factory until RMA and shipping instructions are received.