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V200

C

 R

EFERENCE

 G

UIDE

49

A

PPENDIX

 A

System Messages

This appendix describes error and information messages, which are grouped into 
two categories. For ease of use, these messages are grouped alphabetically in 
each of these two categories.

These messages include the following:

•

Digital certificate displays and signature file downloaded to the terminal.

•

File authentication module processes.

•

File compression module use messages from the VeriCentre DMM terminal 
management and download tool.

Error Messages

The following error messages may appear when the terminal is in System Mode. 
Use the Navigation Keys when selecting menus and specific options.

Table 6

Error Messages

Display

Action

PASSWORD ERRORS

Password entered is incorrect.

Wait until the login screen is up again and re-enter the 
password.

supervisor

Password incorrect.

Please wait...

rd

Содержание V200c

Страница 1: ...Verifone Part Number DOC420 004 EN B Revision B V200c Reference Guide...

Страница 2: ...efore placing the software into productive use This document including without limitation the examples and software programs is supplied As Is Verifone Inc 1 800 VERIFONE www verifone com Verifone Par...

Страница 3: ...Descriptions 12 CHAPTER 3 System Mode When to Use System Mode 15 Local and Remote Operations 15 Verifying Terminal Status 16 Entering System Mode 16 Exiting System Mode 17 Passwords 18 System Password...

Страница 4: ...ures 46 Direct downloads 46 DDL Command Line Syntax 46 DDL Command Line File 47 DDL Example 47 Downloading without an Onboard Application 47 Network Download Utility 48 File Signing and Signature File...

Страница 5: ...ion module of the VeriShield security architecture and describes how to use the file signing utility VeriShield File Signing Tool to generate signature files Chapter 5 Performing Downloads Presents pr...

Страница 6: ...roll of thermal sensitive paper in the printer Courier The courier typeface is used while specifying onscreen text such as text that you would enter at a command prompt or to provide an URL RetrieveC...

Страница 7: ...g Diode MIB Management Information Block MRA Merchandise Return Authorization MSAM Micromodule Size Security Access Module NFS Network File System PAN Personal Area Network PED PIN Entry Device PCI Pa...

Страница 8: ...PREFACE Conventions and Acronyms 8 V200C REFERENCE GUIDE...

Страница 9: ...ssing with a fast internal thermal printer ITP and clear color TFT LCD display Connectivity 2 SAM ports standard size MOD 10 2 in 1 I O port USB port Telco port 56K modem Ethernet Port Performance 600...

Страница 10: ...m diameter paper rolls prints at 30 lines per second LPS The triple track high coercivity card reader handles most magnetic stripe cards Countertop Performance in a Hand Over Design The 32 bit process...

Страница 11: ...ey Telco style keypad with three color coded keys below the keypad Using these keys you can perform all data entry tasks described in this manual For added convenience the keypad is automatically back...

Страница 12: ...the zero number key 0 With the smaller case character selected using the hash key press the asterisk or the zero number key continuously until the desired character is displayed Some of the special ch...

Страница 13: ...pressing the Clear key depends on the currently active System mode menu Enter Key In normal mode the Enter key is generally used in the same way as the enter key on a PC that is to end a procedure con...

Страница 14: ...USING THE TERMINAL KEYS The Keypad 14 V200C REFERENCE GUIDE...

Страница 15: ...wnloads by telephone To perform the subset of tasks that corresponds to a job select the appropriate System mode menu s and execute the corresponding procedure s Local and Remote Operations The System...

Страница 16: ...inal s flash an application specific prompt appears The application runs and the unit is in normal mode Entering System Mode With an application loaded use the following procedure to enter System Mode...

Страница 17: ...screen displays If the password is not entered correctly the error password was entered incorrectly displays and the login screen will be displayed again Figure 3 System Mode Exiting System Mode Afte...

Страница 18: ...hrough a complete System mode operation in the following sequence 1 At the idle System mode screen select an operation using the navigation keys 2 Complete the operation CAUTION Without the password y...

Страница 19: ...using the keypad in response to a prompt or message Provides additional explanations or information about the steps of that particular System mode menu A submenu row indicates a specific menu evoked...

Страница 20: ...n System Mode User Interface Display Action At startup the unit displays the Vault AppM VFSRED and VFOP information These information appear for three seconds while the device is starting up Please wa...

Страница 21: ...gins and enter the system password to login The home screen is displayed after successful login Table 3 Main System Mode User Interface Display Action supervisor level1 level2 maintenance Users Prod I...

Страница 22: ...rmation from the main System mode menu and then select the Basic information panel Scroll through the screen using the up and down arrow keys provided at the top portion of the screen The sample scree...

Страница 23: ...Information Software To view installed software driver information select Information from the main System mode menu and then select the Software panel Scroll through the screen using the navigation k...

Страница 24: ...tion select Information from the main System mode menu and then select the Memory panel The sample screen provided on the left displays the total used and available SDRAM and NAND flash memory Table 4...

Страница 25: ...Sample Tamper log screen Table 4 System Mode Submenus continued Display Action Tamper Logs Install Logs NextGen Vault Tamper Log File 6 SBF 06 ENC_SRC_REG FFFFFFFF Status 000000 01 01 5 SBF 06 ENC_SR...

Страница 26: ...ain System mode menu and then select the Counter panel Table 4 System Mode Submenus continued Display Action Install Thu Jan 1 00 00 19 1970 999 999 999 Secure Install Thu Jan 1 00 00 19 1970 Adding r...

Страница 27: ...rom the main System mode menu and then select the Update panel The following options will be available To transfer files via NFS select NFS To transfer file via the USB memory device select USB Memory...

Страница 28: ...view the key status for Master Session DUKPT User VRK VSS Feature Licenses and ADE select Key Status To allow user to expire change and manage passwords select Password Manager This option provides op...

Страница 29: ...reader If a card is present when the test is run the first few bytes of the ATR is displayed For manufacturing test purposes only Contactless Reader The card details are read by placing the card over...

Страница 30: ...into the unit and then select Printer A test receipt is printed and then the unit displays PRINTER TEST HAS FINISHED SUCCESSFULLY Press enter to go back to the Diagnostics menu To perform a diagnosti...

Страница 31: ...log off current user profile from System mode select Exit Home Run Applications To run installed applications select Run Applications A sample screen display is provided here Table 4 System Mode Subme...

Страница 32: ...SYSTEM MODE System Mode Menus 32 V200C REFERENCE GUIDE...

Страница 33: ...s a security architecture called VeriShield which has both physical and logical components The logical security component of the VeriShield architecture which is part of the unit s operating system so...

Страница 34: ...gnized by their filename extensions All digital certificates are generated and managed by the Verifone CA and are distributed on request to terminal clients either internally within Verifone or extern...

Страница 35: ...ditional sets of sponsor and signer certificates signer private keys to support multiple sponsors and multiple signers for a specific platform To establish the logical security of applications to down...

Страница 36: ...rt card containing a set of certificates and private key b Smart card PIN 4 Verifone CA sends the smart card and smart card PIN to the sponsor 5 The sponsor uses the smart card and smart card PIN as i...

Страница 37: ...er certificate and sponsor certificate from the smart card 3 VeriShield uses the extracted data along with the application file to create a signature file p7s 4 VeriShield creates files suitable for d...

Страница 38: ...ys a critical role on system and application startup as well as authenticating and installing all components application system and OS VERISHIELD FILE SIGNING TOOL PRE DEPLOYMENT PROCESS DEVELOPMENT P...

Страница 39: ...signature as part of the download Otherwise the installation fails To ensure a target file successfully authenticated after a download confirm that all downloaded files are installed If an applicatio...

Страница 40: ...nal at manufacture When you take a new device out of its shipping packaging certificate data is already stored in the terminal s certificate tree Typically a sponsor requests an additional set of digi...

Страница 41: ...ation development process is being completed and while the new application is being tested on a development device a sponsor can order specific sponsor and signer certificates from the Verifone CA to...

Страница 42: ...access the private key on the card ROOT OPERATING SYSTEM APPLICATION PARTITION DEPLO SPO CERTI VALI BY APPLI PART CERTI ROOT DEPLO CERTI VALIDA THE SP CERTI APPLI PART DEVELOPMENT SPONSOR CERTIFICATE...

Страница 43: ...le Signing Tool 2 Log in Dual logon is required to sign files 3 Click Sign File and follow the wizard 4 Click Next at the Welcome screen 5 Select Sign Files with new settings and click Next at the set...

Страница 44: ...tall packages with FST 3 Combine one or more install packages and package signatures into a bundle 4 The bundle may also contain signer certificates and a remove file to remove previous version of the...

Страница 45: ...e SD device Refer to sample screen display in Table 4 Home Update for more information Serial download can also be done without using an onboard application please refer to Downloading without an Onbo...

Страница 46: ...wn on Line 1 of the display with nnn showing the number of blocks downloaded Line 2 indicates the percent complete of the download where each asterisk represents 10 DDL Command Line Syntax The format...

Страница 47: ...ake all cable connections 2 Launch the DDL application on the host PC 3 Enter System mode using a secure password 4 Select Update panel on the main System mode menu 5 Select Serial panel tab to perfor...

Страница 48: ...st be configured and then the transfer starts by selecting Netloader under Transfer File Signing and Signature Files File signing is required File signing is performed with the VeriShield File Signing...

Страница 49: ...le downloaded to the terminal File authentication module processes File compression module use messages from the VeriCentre DMM terminal management and download tool Error Messages The following error...

Страница 50: ...word exceeded the number of characters set for the user Password must be at least seven characters This error appears when the user failed to enter his password within 60 seconds or within the set tim...

Страница 51: ...ssword This error is displayed when the password entered by user did not meet the password requirements KLD new or pending passwords must be at least seven characters Select OK and re enter password T...

Страница 52: ...the download update option again This message is displayed once Netloader is selected and System mode is unable to detect connection to the server Select OK to close the error message check cable and...

Страница 53: ...elect OK to close the error message and enter new password Key Dump error is displayed when there is no external storage found Select OK to close the error message and ensure that the external storage...

Страница 54: ...hen the terminal is in System Mode Table 7 Information Messages Display Action KEYPAD DIAGNOSTICS INFORMATION This screen displays the number of times a key is pressed during a keyboard diagnostics se...

Страница 55: ...s valid data For more information about magnetic card error messages refer to the VOS Operating System Programmers Manual VPN DOC00501 Contactless DIAGNOSTICS INFORMATION Sample screen display for con...

Страница 56: ...SYSTEM MESSAGES Information Messages 56 V200C REFERENCE GUIDE...

Страница 57: ...No connection 6 RXD Receive data 7 NC No connection 8 NC No connection 1 8 Connector PIN Function Description 1 VUSB 5 V USB power 500 mA 2 PORTPWR Port power 11 6 V typ 500 mA 3 NC No connection 4 NC...

Страница 58: ...1 Portpwr 9 to12 V DC Port power 11 6 V typ 500 mA 2 NC No connection 3 NC No connection 4 GND Power ground 5 RXD Receive data 6 TXD Transmit data 7 NC No connection 8 NC No connection 1 8 NOTE This R...

Страница 59: ...ENCE GUIDE 59 USB Mini B Pinout Connector PIN Function Description 1 5 V 0 5 V USB Power 2 DATA USB Device Signal 3 DATA USB Device Signal 4 5 GND USB Ground Receptacle Plug 1 5 1 5 NOTE This USB Mini...

Страница 60: ...PORT PINOUTS V200c Port Pinout Definitions 60 V200C REFERENCE GUIDE...

Страница 61: ...9 i 10 0A LF 42 2A 74 4A J 106 6A j 11 0B VT 43 2B 75 4B K 107 6B k 12 0C FF 44 2C 76 4C L 108 6C l 13 0D CR 45 2D 77 4D M 109 6D m 14 0E SO 46 2E 78 4E N 110 6E n 15 0F SI 47 2F 79 4F O 111 6F o 16 1...

Страница 62: ...ASCII TABLE The ASCII Table 62 V200C REFERENCE GUIDE...

Страница 63: ...ial up line requires that one party dial the other party before a connection can be made File authentication A process through which one proves and verifies the origin of a file the identity of the se...

Страница 64: ...direction The user must hold the card so that the magnetic stripe is faces in and towards the keyboard Track 1 2 or 3 data Information stored on tracks 1 2 or 3 of a debit or credit card magnetic stri...

Страница 65: ...GLOSSARY V200C REFERENCE GUIDE 65...

Страница 66: ...V200c Reference Guide Verifone Part Number DOC420 004 EN B Revision B Verifone Inc 1 800 VERIFONE www verifone com...

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