S
ERVICE
AND
S
UPPORT
Accessories and Documentation
26
UX 410 I
NSTALLATION
G
UIDE
•
You will be issued MRA number(s) and the fax will be returned to you.
5
Describe the problem(s) and provide the shipping address where the repaired
or replacement unit must be returned.
6
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the unit you are returning for service or
repair (serial numbers are located on the side of the unit, see
).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label on the
side of the Controller unit).
Figure 13
Information Label on Left Side of Controller Unit
Accessories and
Documentation
Verifone produces accessories and documentation for the contactless reader.
When ordering, please refer to the part number in the left column.
Verifone Online Store at
www.store.verifone.com
•
USA – Verifone Customer Development Center, 1-800-834-4366,
Monday - Friday, 7 A.M. - 8 P.M., eastern time.
•
International – Contact your Verifone representative.
Clamping Plate
Use the following clamping plate to mount the antenna unit:
Connecting Cables
Use the following cables to connect the antenna unit to the controller unit
.
Contact
your local Verifone distributor to determine which cable fits your needs:
NOTE
One MRA number must be issued for each unit you return to Verifone, even if
you are returning several of the same model.
MODEL AND
SERIAL NUMBERS
PPL159-417-01-A
EVA-Clamp plate
CBL000-045-01-A
USB Type A to B cable, 1 m long.
CBL159-314-01-A
RJ45 to RJ45 connector, I2C MOD10M UX 410, 0.8 m long.