Value-Added Services
GIFT CARDS
At the idle prompt, press [
FUNC
] & [
3
] at the same time for GIFT CARD
MODE or press [
PAYMT
] until you see
“GIFT CARD”
(on screen): T
o begin
any of the following transactions:
SALE
Swipe Card, press [
1
] for GIFT CARD, press [
1
] for SALE, key amount, and
press [
ENTER
]
ACTIVATE
Swipe Card, press [
1
] for GIFT CARD, press [
2
] for ACTIVATE, key in
amount, and press [
ENTER
]
ADD VALUE
Swipe Card, press [
1
] for GIFT CARD, press [
3
] for ADD VALUE, key in
amount, and press [
ENTER
]
BALANCE INQUIRY
Swipe Card, press [
1
] for GIFT CARD, press [
5
] for BALANCE INQUIRY
DEACTIVATE WITH BALANCE REFUND
Swipe Card, press [
1
], [
6
], [
1
], key in amount of refund, press [
ENTER
]
DEACTIVATE WITHOUT BALANCE REFUND:
Swipe Card, press [
1
], [
6
], [
2
]
REISSUE:
Swipe a New Card, press [
1
], [
7
], key in the old card #, press [
ENTER
]
VOID TRANSACTION:
Swipe Card, press [
1
], [
4
], key in amount [
ENTER
], from the menu, select
type of transaction to void, key in authorization code from original
transaction, and press [
ENTER
]
LOYALTY CARDS
REDEEM:
Swipe Card, press [
2
], key in number of points that the customer is
redeeming, and press [
ENTER
]
ACTIVATE:
Press [
RETURN
], swipe card, press [
2
], [
1
], key in number of LOYALTY
POINTS, and press [
ENTER
]
ADD POINTS:
Press [
RETURN
], swipe card, press [
2
], [
2
], key in number of points to add,
and press [
ENTER
]
BALANCE INQUIRY:
Press [
VERIFY
], swipe card, and press [
2
]
DEACTIVATE:
Press [
FORCED
], swipe card, press [
2
]
REISSUE:
Press [
RETURN
], swipe card, press [
2
], key in number of loyalty points,
and press [
ENTER
]
VOID TRANSACTION:
Swipe Card, press [
2
], [
4
], key in number of points to VOID, press
[
ENTER
], from the menu, select the type of transaction to void, key in
Authorization Code from original transaction, press [
ENTER
]
CVV2 / CVC2 & AVS PROMPTS
CVV2/CVC2/CID Response Codes
M
Match
N
No Match
P
Not Processed
S
Should have been present (CVV2/CVC2/CID was on the
card, but the merchant indicated that it was not)
U
Unable to process request (Issuer not certified for
CVV2/CVC2/CID)
AVS Response Codes For All Cards
Y
Address & Zip Code match
A
Address matches, Zip Code does not
S
AVS not supported at this time
U
Unable to perform AVS because either address info is
unavailable or Issuer does not support AVS
Z
Zip Code matches, Address does not
N
Neither Zip Code nor Address match
AVS Response Codes - MASTERCARD
R
System unable to process
W
For U.S. Addresses, 9 digit Zip Code matches, Address
does not. For address outside of U.S. the Zip Code
matches, Address does not
X
Exact, all digits match, 9 digit Zip Code
AVS Response Codes - VISA
R
Issuer’s authorization system is unavailable (Domestic Only)
B
Address matches, Zip Code not verified
P
Zip Code matches, Address not verified
C
Address & Zip Code not verified due to incompatible formats
D
Address & Zip Code match (International Only)
G&I
Address not verified (International Only)
M
Address & Zip Code match (International Only)
AVS Response Codes - DISCOVER
W
No data from Issuer/Authorization system
X
Address and 9 digit Zip Code match
T
9 digit Zip Code matches, but address does not
AVS Response Codes – AMERICAN EXPRESS
R
System unable to process
24 Hour Technical Support
877.564.5656 Option 1
www.GetNationwide.com
