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VeriFone Part Number DOC087-043-EN-A, Revision A

e315

Installation Guide

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Содержание e315

Страница 1: ...VeriFone Part Number DOC087 043 EN A Revision A e315 Installation Guide...

Страница 2: ...grams is supplied As Is VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA 1 800 VERIFONE www verifone com VeriFone Part Number DOC087 043 EN A Revision A e315 Installation Guide 2013 Ver...

Страница 3: ...amining Device Features 14 Front View 14 Back View 15 Installing Replacing an MSAM Card 16 Installing Removing an iPod iPhone into the e315 17 Manually Starting and Shutting Down the e315 19 Connectin...

Страница 4: ...Service 29 Accessories and Documentation 30 Accessories 30 Documentation 30 Battery Pack Instructions 31 CHAPTER 6 Troubleshooting Guidelines Device Does Not Start 33 Device Display Does Not Show Corr...

Страница 5: ...ons Discusses power requirements and dimensions of the e315 Chapter 4 Maintenance Explains how to maintain your e315 Chapter 5 VeriFone Service and Support Provides information on how to contact your...

Страница 6: ...that you would enter at a command prompt or to provide an URL http www verifone com The pencil icon is used to highlight important information RS 232 type devices do not work with the PIN pad port Th...

Страница 7: ...meet today s dynamic and innovative retailing needs Some of the e315 s key features include a familiar color touch display interface from an iPod 5 or an iPhone 5 fast processor large memory the lates...

Страница 8: ...sed applications or electronic signature capture support The e315 size is easily able to be dropped in most pockets or an optional hands free holster is available that fits the server s or clerk s bel...

Страница 9: ...resistant to 3 feet on concrete surfaces 160 MB of standard memory Security PCI PED 3 x approved for debit and other PIN based transactions EMV Level 1 type approval Tamper resistant construction SSL...

Страница 10: ...DEVICE OVERVIEW Features and Benefits 10 E315 INSTALLATION GUIDE...

Страница 11: ...evice Features Installing Removing an iPod iPhone into the e315 Installing Replacing an MSAM Card Manually Starting and Shutting Down the e315 Connecting the e315 to a Power Source or a Host Computer...

Страница 12: ...me caution when conducting transactions especially during PIN entry Hand the e315 directly to the cardholder for PIN entry Encourage the cardholder to hold the e315 close to avoid others to see the in...

Страница 13: ...ll plastic wrapping from the unit and other components 3 Remove the clear protective film from the unit 4 Save the shipping carton and packing material for future repacking or moving the device CAUTIO...

Страница 14: ...ction and power charging You can also use this connect the e315 to a computer using a standard USB to Micro USB cable VPN CBL000 021 01 A Lightning connector to connect to an iPod or iPhone Action but...

Страница 15: ...s See Understanding LED Color Behavior A smart card reader to process smart card transactions See Using a Smart Card to Conduct Transactions A CTLS functionality for contactless payments See Using the...

Страница 16: ...lift up to swivel the MSAM tray open 5 Place the MSAM card on top of the tray with the gold contacts facing down and then gently push down the tray to close 6 Push the locking tab upwards to lock the...

Страница 17: ...just beside the 2D barcode scanner 2 Hook your finger under the notch and lift up to remove the casing You can also use a flat head screwdriver or a similar tool You can now proceed to install the iP...

Страница 18: ...om the e315 1 Remove the screw located on top of the e315 just beside the 2D imager 2 Hook your finger under the notch and lift up to remove the casing You can also use a flat head screwdriver or a si...

Страница 19: ...the device To Connect the e315 to a Wall mount Charger 1 Plug the VeriFone certified wall mount charger into a wall outlet or powered surge protector 2 Insert the Micro USB cable into the port locate...

Страница 20: ...Use the dedicated e315 Gang Charger to charge up to six e315 units simultaneously The Gang Charger consists of five charging slots with an option to charge another device through the USB port To char...

Страница 21: ...g the Gang Charger to a Computer Understanding LED Color Behavior The following table shows the behavior of the LEDs during various system power states 0 1 QZ 2 AB C 3 DE F 5 JK L 6 MN O 4 GH I 7 PR S...

Страница 22: ...cing in the same direction as the keypad 2 Insert the card into the reader slot in a smooth continuous motion until it seats firmly Figure 12 Inserting a Smart Card 3 Wait for the application to indic...

Страница 23: ...acing in the same direction as the e315 device 2 To ensure a proper read of the magnetic swipe card insert the magnetic card from the top of the device as shown in Figure 13 Figure 13 Using Magnetic S...

Страница 24: ...rcode reader see Figure 2 Press either button to scan barcodes Figure 15 Using the Barcode Reader 0 1QZ 2ABC 3DEF 5JKL 6 MNO 4GHI 7 PRS 8TUV 9WXY Cancel X Clear l Enter QW E RT YQWERT CAUTION LASER RA...

Страница 25: ...of the e315 device Power Charging via Micro USB to computer system or VeriFone certified power adapter 5V DC 2 A Charging via dedicated e315 Gang Charger 5V DC 2 5 A Temperature Operating Temperature...

Страница 26: ...SPECIFICATIONS External Dimensions 26 E315 INSTALLATION GUIDE...

Страница 27: ...ns use alcohol or an alcohol based cleaner Smart Card Reader Do not attempt to clean the smart card reader Doing so may void any warranty For smart card reader service contact your VeriFone distributo...

Страница 28: ...MAINTENANCE Smart Card Reader 28 E315 INSTALLATION GUIDE...

Страница 29: ...XXX Serial number S N nnn nnn nnn 2 Obtain the MRA number s by completing one of the following a Call VeriFone toll free within the United States at 1 800 VeriFone and follow the automated menu optio...

Страница 30: ...the e315 Accessories and Documentation VeriFone produces the following accessories and documentation for the e315 When ordering please take note of the part number VeriFone online store at www store v...

Страница 31: ...tions Dispose of the battery pack in accordance with all national state and local laws and regulations as regionally required Some batteries may be recycled and may be accepted for disposal at local r...

Страница 32: ...VERIFONE SERVICE AND SUPPORT Battery Pack Instructions 32 E315 INSTALLATION GUIDE...

Страница 33: ...ble to see if this clears the problem If the problem persists contact your local VeriFone representative for assistance NOTE The e315 comes equipped with tamper evident labels The e315 unit contains n...

Страница 34: ...ottom of the e315 to press the Reset Button inside to reset the device Transactions Fail To Process There are several reasons why the device may not be processing transactions Use the following steps...

Страница 35: ...TROUBLESHOOTING GUIDELINES Transactions Fail To Process E315 INSTALLATION GUIDE 35...

Страница 36: ...e315 Installation Guide VeriFone Part Number DOC087 043 EN A Revision A VeriFone Inc 2099 Gateway Place Suite 600 San Jose CA 95110 USA 1 800 VERIFONE www verifone com...

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