Verbatim VAPUC059, Руководство пользователя

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EN
Product may be defective, you will be given an authorisation number and
instructions for Product return. An unauthorised return, i.e. one for which an
RMA number has not been issued, will be returned to you at your expense.
Authorised returns are to be shipped prepaid and insured to our Head Office in
qualified packaging.
• Warranty Claims
1) If a fault covered by warranty occurs, the customer must first:
a) Contact Verbatim Australia Head Office using the contact
details provided below; or
b) Return the Product to the retailer from which the Product
was purchased.
2) Any warranty claim must be accompanied by:
a) Proof of purchase; and b)Full details of the alleged defect.
3) If Verbatim or the retailer from which the Product was purchased finds no
defect in the Product after inspection and testing, the customer must pay
Verbatim’s usual costs of service work and testing.
4) The customer must bear the cost of the transport to Verbatim or to and from
the retailer to make the warranty claim including all insurance of the Product.
Verbatim will bear the cost of the return transport to the customer once the
claim has been finalised.
• Exclusions
The warranty will not apply where:
1) The Product has been repaired, altered or modified by someone other than
Verbatim or an authorised repair agent;
2) The alleged defect in the Product is within acceptable industry variances;
3) Verbatim cannot establish any fault in the Product after testing and
inspection;
4) The Product has been used other than for the purpose for which it was
designed;
5) The defect in the Product has arisen due to the customer’s failure to properly
use and maintain the Product in accordance with Verbatim’s instructions,
recommendations and specifications (including applicable maintenance
schedules);
6) The Product has been subject to abnormal conditions or use, including
environment, temperature, water, fire, humidity, pressure, stress or similar; 7) The defect has arisen due to abuse, misuse, neglect or accident.
• The warranty does not extend to:
1) Damage or defects caused by normal wear and tear;
2) General, consequential, punitive, incidental or special damages. These
include loss of recorded data, interruption of use, the cost of recovery of lost
data, lost profits and the cost of the installation or removal of any Products,
the installation of replacement Products, and any inspection, testing or
redesign caused by any defect or by the repair or replacement of Products
arising from a defect in any Product.
3) Incompatibility or poor performance due to specific computer or hardware
used.
• Limitations
Verbatim makes no express warranties or representations other than set out in
this warranty.
The replacement of the Product or part of the Product is the absolute limit of
Verbatim’s liability under this express warranty.
• Contact Details
Verbatim Australia Pty Ltd
Unit 6, 450 Princes Highway, Noble Park, Victoria 3174, Australia
Tel: +61 3 9790 8999 Fax:+61 3 9790 8955
Email: support@verbatim.com.au
Website: www.verbatim.com.au