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Product Overview
Rebuilding the Array
After replacing a cartridge, the unit will attempt to rebuild the array. How this proceeds depends on the RAID mode
as described below.
Rebuilding RAID 5 and RAID 1+0
If a single cartridge has failed and has been replaced and the unit is set to either RAID5 or RAID1+0 mode, the unit
will initiate a rebuild without data loss. After the failed drive has been replaced with a new cartridge, the LED of the
new cartridge will begin flashing purple. Upon seeing this signal, press and hold the Function Button for at least 3
seconds to continue with the rebuild process. While the rebuild is in process, the Cartridge Status LEDs will flash.
Please allow the rebuild to proceed to completion, at which point the Cartridge Status LEDs will turn solid blue. The
rebuild process can take a long time to complete.
Rebuilding RAID 0
If one or more cartridges fail in RAID0 mode, then all data is lost. You must replace the failed cartridge(s) and follow
the steps above (
RAID Setting Steps
5-7) to initialize, partition and format the array.
Getting Help
If you are experiencing difficulty installing or using your Verbatim product, please visit the main Technical Sup-
port website at www.verbatim.com/support.
Limited Warranty Terms
The Verbatim Americas, LLC warranty obligations for this hardware product are limited to the terms set forth below:
Verbatim warrants its products to be free of defects in material and workmanship under normal use and service for
a period of 3 years from the date of purchase. Verbatim’s sole obligation with respect to claims of non-conformance
made within the warranty period described above shall be, at its option, to repair or replace any item of Equipment
that Verbatim, in its sole discretion, determines to be defective, subject to the procedure set forth below.
Verbatim’s warranty obligations hereunder are expressly conditioned upon:
• the Products being properly installed, used and maintained at all times by Customer;
• the Products not being subject to unusual mechanical stress or unusual electrical or environmental
conditions or other acts of God;
• the Products not being subjected to misuse, accident or any unauthorized installation/deinstallation by
Customer or other third party;
• the Products not being altered or modified in an unauthorized manner, unless approved in writing or
otherwise performed by Verbatim and
• Customer promptly installing all Product revisions that have been released for such Products by Verbatim
throughout the warranty term.
Verbatim does not warrant that the Products will operate in any specific combination that may be selected for use
by Customer or that the operation of the Products will be uninterrupted or error free, or that all non-conformance or
defects will be remedied. Additionally, Verbatim shall have no warranty obligations for any failure of the Products
to conform to the applicable product specifications resulting from the combination of any Product(s) with hardware
and/or software not supplied by Verbatim. If it is determined that any Product(s) reported as defective or non-
conforming by Customer during the warranty period is not defective or non-conforming, Verbatim may, at its option,
charge Customer for any labor provided and expenses incurred by Verbatim in connection with such determination,
at Verbatim’s then current rates. Verbatim is not liable for any damage to or loss of any programs, data, or other
information stored on any media contained within the Verbatim hardware product, or any non-Verbatim product or
part not covered by this warranty. Recovery or reinstallation of programs, data or other information is not cov-
ered under this Limited Warranty. Verbatim shall not be responsible for unauthorized sale or misrepresentation by
unauthorized third party resellers. Verbatim warranties are not transferable with ownership. Products purchased by
auction, yard sale, flea market or purchased as demo units may not be covered under Verbatim’s warranty.
