16
KSB
MANUFACTURER’S WARRANTY
The manufacturer hereby warrants warranty period of the product for 24 months after the retail sale date provided the
user’s observance of the transportation, storage, mounting and operation regulations. Should any malfunctions occur in the
course of the unit operation through the Manufacturer’s fault during the guaranteed period of operation the user is entitled
to elimination of faults by the manufacturer by means of warranty repair at the factory free of charge. The warranty repair shall
include work specific to elimination of faults in the unit operation to ensure its intended use by the user within the guaranteed
period of operation. The faults are eliminated by means of replacement or repair of the unit components or a specific part of
such unit component.
The warranty repair does not include:
•
Routine technical maintenance;
•
Unit installation / dismantling;
•
Unit setup.
To benefit from warranty repair the user must provide the unit, the user’s manual with the purchase date stamp and the
payment document certifying the purchase. The unit model must comply with the one stated in the user’s manual.
Contact the Seller for warranty service.
The manufacturer’s warranty does not apply to the following cases:
•
User’s failure to submit the unit with the entire delivery package as stated in the user’s manual including submission
with missing component parts previously dismounted by the user.
•
Mismatch of the unit model and the brand name with the information stated on the unit packing and in the user’s
manual.
•
User’s failure to ensure timely technical maintenance of the unit.
•
External damage to the unit casing (excluding external modifications as required for installation) and internal
components caused by the user.
•
Redesign or engineering changes to the unit.
•
Replacement and use of any assemblies, parts and components not approved by the manufacturer.
•
Unit misuse.
•
User’s violation of the unit installation regulations.
•
User’s violation of the unit control regulations.
•
Unit connection to the power mains with a voltage different from the one stated in the user’s manual.
•
Unit breakdown due to voltage surges in the power mains.
•
Discretionary repair of the unit by the user.
•
Unit repair by any persons without the manufacturer’s authorization.
•
Expiration of the unit warranty period.
•
User’s violation of the unit transportation regulations.
•
User’s violation of the unit storage regulations.
•
Wrongful actions against the unit committed by third parties.
•
Unit breakdown due to circumstances of insuperable force (fire, flood, earthquake, war, hostilities of any kind,
blockades).
•
Missing seals if provided by the user’s manual.
•
Failure to submit the user’s manual with the unit purchase date stamp.
•
Missing payment document certifying the unit purchase.
USERS’ WARRANTY CLAIMS SHALL BE SUBJECT TO REVIEW ONLY UPON PRESENTATION OF THE UNIT,
THE PAYMENT DOCUMENT AND THE USER’S MANUAL WITH THE PURCHASE DATE STAMP.
FOLLOWING THE REGULATIONS STIPULATED HEREIN WILL ENSURE A LONG AND TROUBLE-FREE
OPERATION OF THE UNIT.
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