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20. WARRANTY
WARRANTY
VENMAR VENTILATION FIVE-YEAR WARRANTY
Venmar Ventilation ULC warrants to the original consumer purchaser of the Venmar Chef VCS500 and VCS550 Series range hood that
such product will be free from defects in materials or workmanship for a period of five (5) years from date of original purchase except
for LED modules which is covered for a period of three (3) years. This warranty includes in-home service for the first year and workshop
service for the four (4) remaining years.
THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VENMAR VENTILATION ULC WILL NOT BE HELD
RESPONSIBLE FOR ANY CLAIMS OVER THE ORIGINAL PURCHASE PRICE OF A VENMAR VCS500 AND VCS550 SERIES
RANGE HOOD NOR HELD RESPONSIBLE FOR SUBSEQUENT DAMAGE OR INCIDENT.
During the period stated above, Venmar Ventilation ULC will, at its option, repair or replace without charge any product or part which is
found to be defective under normal use and service. THIS WARRANTY DOES NOT EXTEND TO ANY LIGHT BULBS AND FILTERS.
This warranty does not cover (a) normal maintenance and service, (b) any products or parts which have been subject to misuse,
negligence, accident, improper maintenance or repair made by other than Venmar Ventilation ULC, or c) faulty installation or installation
contrary to recommended installation instructions.
Warranty service is to be completed by an authorized Service Center designated by Venmar Ventilation ULC. Where applicable,
in-home service will be made available only in areas where a contracted service provider offers service. If in-home service is not
available, the product will be repaired or replaced, at Venmar’s discretion, by the nearest authorized service provider. The unit removal
and reinstallation works are under the customer responsibility, and Venmar cannot be charged for them.
The duration of any implied warranty is limited to the 5-year period as specified for the express warranty. Some provinces do not allow
limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
VENMAR VENTILATION ULC'S OBLIGATION TO REPAIR OR REPLACE, AT VENMAR VENTILATION ULC’S OPTION, SHALL BE THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY. VENMAR VENTILATION ULC SHALL NOT BE LIABLE
FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR
PERFORMANCE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which vary from province to another. This warranty
supersedes all prior warranties.
To contact Venmar Ventilation ULC warranty service call 1-800-567-3855 in Canada. In order to qualify for a warranty claim, the owner of
a Venmar Chef Series range hood must have the model and serial number along with a proof of the original purchase date. At the time
of requesting service, describe the nature of any defect in the product or part.
Venmar Ventilation ULC, 550 Lemire Blvd., Drummondville, QC J2C 7W9 (1-800-567-3855)
www.venmar.ca
