Troubleshoot
IF THE SUBWOOFER’S ACTIVE LIGHT ISN’T GREEN OR RED:
1. Verify that the subwoofer is plugged into a live power outlet.
2. Verify that the subwoofer’s POWER switch is in the ON position.
3. Verify that the power cord is not damaged. If damaged, replace the cord.
IF THE SUBWOOFER ISN’T PRODUCING SOUND, BUT ITS ACTIVE LIGHT IS GREEN OR RED:
1. Verify that the wireless transmitter is plugged into a live power outlet.
2. Verify that the wireless transmitter’s inputs are connected to the receiver’s output. This wire may have become
accidentally disconnected.
3. Increase the subwoofer’s VOLUME level.
4. Increase the receiver’s LFE or SUB OUT volume level, if it is adjustable.
5. If your receiver has a switch or menu to enable its LFE or SUB OUT, make sure this switch or menu is set to ON or YES.
6. Verify that the wireless transmitter’s light is on solid to indicate there is a connection between the transmitter and the subwoofer.
a. If the transmitter’s light isn’t on solid, verify that the same CHANNEL is selected on both the wireless transmitter
and subwoofer.
b. If the transmitter’s light isn’t on solid and the same CHANNEL is selected on both the wireless transmitter and subwoofer,
select another matching CHANNEL for the wireless transmitter and subwoofer.
IF THE BASS DOESN’T SOUND LOUD ENOUGH TO YOU:
1. Increase the subwoofer’s VOLUME level.
2. Increase the receiver’s LFE or SUB OUT volume level, if it is adjustable.
3. Put the subwoofer closer to a corner of your room.
IF THE SUBWOOFER OUTPUT IS DISTORTED, INTERMITTENT OR STOPS:
The subwoofer may have shut down due to the protection circuitry.
1. Reduce the volume setting; or
2. Shut the subwoofer off until normal operating conditions return.
OR
The subwoofer and transmitter may have lost their broadcast connection.
1. Turn off both the subwoofer and wireless transmitter.
2. Turn back on both the subwoofer and wireless transmitter.
3. If cycling the power doesn’t re-establish the broadcast connection, select another matching CHANNEL for the wireless
transmitter and subwoofer.
4. If selecting another CHANNEL doesn’t re-establish the broadcast connection, decrease the distance between the subwoofer and the
wireless transmitter to increase the broadcast signal strength between them.
Packaging
Save the carton and packing materials for future use. Using other packaging for this unit may result in severe damage when shipping or
moving. You can use this packaging should you ever move or need to return the subwoofer to Velodyne for service. To save storage space,
you can flatten the box and put the other packing material in a plastic bag.
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W i-Connect User’s Manual
