5
Mistake
Possible cause
Possible Solution
The VELA Person Lift cannot
lift and no lights are on
1. Emergency stop is activated
2. Low battery
1. Disengage the emergency stop, see !REF
2. Charge the battery
The VELA Person Lift cannot
lift and lights are on
The cables are loose
Firmly insert the cables in the battery pack,
opposite ends of the emergency stop
The VELA Person Lift cannot
lift and there is a strange
beeping sound
The lift has been overloaded
Unload the lift. Activate the emergency stop for
a few seconds to reset the lift. If it continues to
go into overload mode, call for service.
The VELA Person Lift can
only lift with the buttons on
the battery and not the hand
controller
1. The cable for the hand
controller is loose
2. The hand controller is defect
1. Firmly insert the cable into the battery pack
2. New hand controller or service is needed
The VELA Person Lift is very
hard to swing
1. The lift is placed on uneven
surface
2. The bushings are worn
1. Place the lift on even ground
2. Service is needed
New, irregular sounds are
coming from the lift
The joints or actuator are
broken
Service is needed
If the above does not solve your problem, you should contact your VELA
supplier.
1.2. TROUBLESHOOTING
