Chapter 7 Troubleshooting
7-2
VCON MediaConnect 9000 Installation & Setup Guide
Keyboard
Problems
Solution
When you
work with the
keyboard, the
system does
not respond.
1. Make sure that you are directing the keyboard directly at
the receiver unit with no obstructions between them.
2. Check that the receiver is connected correctly and that
the receiver LEDs are ON.
3. Optimal distance for using the keyboard is 6 meters
(19.5 feet). Use of the keyboard over a long period of
time without replacing its batteries will reduce this
optimal distance.
4. Check that the batteries are inserted correctly in the
keyboard. If necessary, replace the batteries.
5. If the problem still remains, contact your local VCON
distributor for further instructions.
