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FAQs
11
Warning:
To reduce the risk of personal injury, unplug the carpet washer before performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the ‘This pack contains’ panel on the box to make sure the part is definitely included in your unit
Why won’t the carpet washer turn on?
• It may not be plugged into the electrical socket correctly: ensure that the plug is pushed in securely and switched on
• The power button on the unit hasn’t been fully depressed
• If the unit cuts out during use, disconnect the unit from the electrical socket, allow to cool for one hour. Then, clean the filter, empty
the dirty water tank and check the hose and brushbar for blockages.
Why won’t the cleaner pick up solution/spills?
• The float in the dirty water tank may have been activated. Empty the dirty water tank if full. If the dirty water tank is not full
then switch the machine off and wait for the float to settle before re-starting your machine
• The dirty water tank may be full and the auto shut off engaged. Empty the dirty water tank
• Ensure the dirty water tank is fitted correctly and the tank cap is securely fitted
• Check the hose for blockages
• Check the brushbar for blockages
Why won’t the solution/clean water dispense?
• Ensure the clean water tank is fitted securely
• The solution/clean water tank may be empty
• Ensure the dirty water tank is fitted securely
Why won’t the brushes rotate?
• The brushes will only rotate when the unit is reclined and turned on
• Check the float chamber filter and clean if necessary
• Belt may be broken – replace if necessary