5. Trouble Shooting
Problem: Appliance does not start
Cause:
Appliance not plugged in correctly
Solution:
Attach the appliance to mains supply
socket again
Cause:
Mains supply socket damaged
Solution:
Have the socket checked by a qualified
electrician
Cause:
Internal fuse burnt
Solution:
Have the fuse change by a qualified
electrician
Cause:
No water in reservoir
Solution:
Fill water reservoir
Problem: No steam
Cause:
No water in reservoir
Solution:
Fill water reservoir
Problem: Water runs out from nozzle
Cause:
Too much water in the reservoir
Solution:
Reduce water in the reservoir
Cause:
Appliance tilted too far
Solution:
Hold appliance in an upright position
Cause:
Appliance not hot enough
Solution:
Let the appliance heat up for longer before
depressing Steam Button
Problem: Water ‘cooks’ during filling
Cause:
Water reservoir still hot
Solution:
Allow to cool before filling
Problem: Accessory comes loose
Cause:
Accessory not correctly attached
Solution:
Refer to user guide for correct fitting
information
Problem: All solutions exhausted but
steamer is still not working
Cause:
Appliance is damaged
Solution:
Contact the customer services department
6. UK Service & Help
Vax Care 0870 6061248
Monday-Friday. 9.00am to 5.00pm.
An answerphone will be available out of these hours.
Any queries or concerns about using your Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of your carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For
the nearest Vax Service Agent, please call the Vax
Careline or visit
www.vax.co.uk
7. Technical Specification
Voltage:
240v 50Hz
Water Reservoir Volume:
0.5 litres
Wattage:
1210w
Cord Length:
5.1m
Weight:
1.9kg
Troubleshooting/UK Service & Help/Technical Specification
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