vax.co.uk
9
FAQs
(Battery and charger)
!
WARNING:
To reduce the risk of personal injury, remove battery pack before performing maintenance/
troubleshooting checks.
Why isn’t the LED lit when the battery is inserted into
the charger?
• Check that the wall charger is plugged in.
• Check the battery is inserted correctly into the
charger (Page 5).
• The battery may not be communicating with the
charger. Remove battery and unplug charger, wait
10 seconds, then plug charger into socket and re-
insert battery.
• For further assistance, please call us on:
0844 412 8455
Why does the LED flash twice followed by a 1 second off
period?
• The battery might be too hot or cold. Leave the battery in
the charger. When the battery reaches the correct
temperature, the battery will start charging automatically.
Why is the LED continually flashing?
• Check the battery is inserted correctly into the charger
(Page 5).
• The battery or charger may have detected an error.
Remove battery and unplug charger, wait 10
seconds, then plug charger into socket and
re-insert battery.
• For further assistance, please call us on:
0844 412 8455
Why does the LED flash/stay lit after battery is removed?
• This is normal if within 10 seconds of battery removal.
• If it still flashes after 10 seconds,
unplug charger, wait 10
seconds, then plug charger into socket.
• For further assistance, please call us on:
0844 412 8455
vax.co.uk/support
vaxireland.ie
or call:
(UK) 0844 412 8455
(ROI) 1-800 928 308
This does not affect your statutory rights
Instead of taking me back
to the shop, simply visit:
we’re here if you need us
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