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www.vax.com.au

8

FAQ’s

WARNING:

  To reduce the risk of personal injury, unplug the hard floor cleaner before performing

maintenance/troubleshooting checks.

Problem

Solution

Is there an accessory missing?

Check the parts overview page in this guide to make sure the part is definitely 
included with your machine.
If the part is missing, we’re here to help. Simply call us on: 

Aus1300361505

 or

NZ0800800900

What do I do if the machine/an 
accessory has become 
damaged or broken?

Visit vax.com.au for spares and parts.

Please call our Careline to purchase new spares or order a replacement.

Why won’t the steam 
cleaner run?

The unit may not be plugged into an electrical outlet; ensure the plug is pushed 
in securely.

Check the mains power is switched on.

The electrical outlet may not be working; check the fuse or breaker and 
consult an electrician.

The power cord may be damaged; if it is it must be replaced by the manufacturer.

Why is the steam cleaner not 
producing steam?

Ensure that the mains power is switched on and the power button has been 
pressed on the unit.

There may be no water in the tank; please refer to the operation section.

Check that the safety latch has been unlocked on the steam handle.

The water may not yet be at temperature; the green steam ready indicator light will 
illuminate when the water is at temperature and is ready to use.
If the unit is producing a very small amount of steam, check the variable steam dial 
and adjust to max.
If none of the points above are of assistance, we’re here to help. Simply call us on: 

Aus1300361505

 or

NZ0800800900

What do I do if the steam 
cleaner takes a long time 
to heat up?

If you live in a hard water area the water tank may have become blocked by limescale 
- The unit will then need to be descaled.
Otherwise, we’re here to help. Simply call us on: 

Aus1300361505

 or

NZ0800800900

Содержание Steam Grime Master VSTGM1200

Страница 1: ...al number Located on the base of the machine Note these down in case you need them in future Please keep instructions for further use Vax Careline AU 1300 361 505 NZ 0800 800 900 www vax com au VSTGM1...

Страница 2: ...Vax Service line AU 1300 361 505 NZ 0800 800 900...

Страница 3: ...www vax com au 2 Machine Overview...

Страница 4: ...Never put additives such as perfume stain remover or products containing alcohol in the water as they may damage the steam cleaner or make it dangerous to use 16 Always remove the mains plug from the...

Страница 5: ...remove lid push down and twist anti clockwise Slowly pour liquid into water tank NOTE Maximum tank capacity is 420ml 1 5 jugs Ensure the lid is securely fastened by pushing down and twisting Fill mea...

Страница 6: ...is heating Release safety latch to use steamer NOTE Steam run time per full tank is approx 8 10 minutes Red LED will illuminate when water is heating NOTE Steam heats up in approx 2 minutes Press ste...

Страница 7: ...w tool from the upholstery tool Brush Agitate stubborn grease and grime Upholstery tool Attach the upholstery cloth to the upholstery tool for use on sofa and chair fabrics 1 Push small tools onto con...

Страница 8: ...machine washed at 30 C with mild detergent IMPORTANT Please ensure the steam cleaner has completely cooled down before storing IMPORTANT When storing your machine turn the unit off at the plug and ho...

Страница 9: ...onsult an electrician The power cord may be damaged if it is it must be replaced by the manufacturer Why is the steam cleaner not producing steam Ensure that the mains power is switched on and the pow...

Страница 10: ...Technical Specification Voltage 220 240V 50Hz Wattage 1000 1200W Water tank capacity 420ml Cord length 3m Weight 1 8kg Subject to technical change without notice EEC Statement of Compliance Manufactur...

Страница 11: ...www vax com au 10 Notes...

Страница 12: ...Distributed by Techtronic Industries Pty Ltd Level 1 660 Doncaster Road Doncaster Australia 3108 www vax com au Service Line AU 1300 361 505 NZ 0800 800 900...

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