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Vax Careline
0870 606 1248
7. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Cleaner won't run
Cause:
No electricity in the electrical outlet.
Solution:
Check fuse or breaker.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Automatic shut-off activated.
Solution:
Turn cleaner off and then on again or empty
the dirty water tank (See page 6).
Cause:
Filter or filter lid missing or not positioned
correctly.
Solution:
Ensure dirty water tank filter and filter lid are
positioned in the dirty water tank lid.
Cause:
Dirty water tank or clean water tank not
positioned correctly.
Solution:
Ensure both tanks are locked in place.
Cause:
Filter is dirty.
Solution:
Clean filter.
Cause:
Nozzle not properly positioned.
Solution:
Ensure nozzle is replaced properly and locked.
PROBLEM: Water puddling behind cleaner.
Cause:
Excess cleaning solution foaming in tanks.
Solution:
Use only Vax Floor Cleaner.
Cause:
Clean water tank not correctly installed.
Solution:
Ensure tank is installed correctly.
Cause:
Dirty water tank is full.
Solution:
Empty tank.
PROBLEM: Cleaner does not pick up dirty solution.
Cause:
Cleaner not set to PICKUP.
Solution:
Set mode selector switch to PICKUP.
Cause:
Dirty water tank not properly installed.
Solution:
Ensure that the dirty water tank is correctly
installed.
Cause:
Dirty water tank full / Automatic shut-off
engaged.
Solution:
Remove and empty the dirty water tank.
Cause:
Filter or filter lid missing or not positioned
correctly.
Solution:
Ensure dirty water tank filter and filter lid are
positioned in the dirty water tank lid.
PROBLEM: Cleaner solution won’t dispense.
Cause:
Clean water tank not firmly in place.
Solution:
Ensure tank is securely locked in position.
Cause:
Clean water tank empty.
Solution:
Refill clean water tank.
Cause:
Handle not assembled correctly.
Solution:
Refer to page 4.
PROBLEM: Brushes won’t rotate.
Cause:
Mode selector switch set to PICKUP.
Solution:
Move mode selector switch to SCRUB position.
troubleshooting
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