Vax Energise Vibe C86-E2e Series Скачать руководство пользователя страница 5

FAQs

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vax.co.uk

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Warning: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance/troubleshooting checks.

Is there an accessory missing?

• Check the ‘Getting Started’ page in this guide or the box that the machine came in to make sure that the part is definitely included in 

   your unit.

• If it is missing, we’re here to help. Simply call us on 

0844 412 8455

Why won’t the vacuum cleaner pick up?

• The filters may need cleaning, please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7)

• The separator may be clogged, please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7)

• There may be a blockage in the hose, please check the hose and remove the blockage

• The dirt container may be full or blocked, please refer to the ‘Looking After Your Machine – Emptying and cleaning dirt container’ page of 

   this user guide (p6)

• The dirt container may be incorrectly installed, please ensure the dirt container is locked in place

Why won’t the accessories pick up properly?

• The TurboTool may be blocked, please refer to the ‘Looking After Your Machine – Removing Blockages’ page in this user guide (p6-7)

• The accessory may be broken

What do I do if an accessory/the unit becomes damaged or broken?

• Please check if the damage is with the accessory or the unit. To do this, firstly remove the accessory from the unit and check if there    

   is suction from the hose. If there is suction from the hose this confirms that the damage is with the accessory. Please visit ‘spares shop  

   website’ – vax.co.uk/support

• If having done the above checks, checked the hose for blockages and cleaned the filters there is still no suction/limited suction from the  

   hose, please call our Vax Careline 0844 412 8455

Why is dust escaping from the vacuum?

• The filters may not be installed correctly, please refer to the ‘Looking After Your Machine – Filters’ page of the user guide (p6-7)

• The dirt container may be full or blocked, please refer to the ‘Looking After Your Machine – Emptying and cleaning dirt container’ 

   page of this user guide (p6)

• The filters may need cleaning, please refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7)

• There may be a blockage in the hose, please check the hose and remove the blockage

Why does my vacuum cleaner have no power?

• It may not be plugged into the electrical socket correctly. Ensure that the plug is pushed into the electrical socket securely

• The electrical socket may not be working. Check the fuse or breaker and consult an electrician

• The motor thermostat may have tripped. Switch off and unplug the vacuum cleaner. Check the unit for blockages, clean the filters – please  

   refer to the ‘Looking After Your Machine – Filters’ page of this user guide (p6-7) and clean the separator – please refer to the ‘Looking  

  After Your Machine – Emptying and cleaning dirt container’ page of this user guide (p6). Leave the vacuum cleaner for 24 hours before  

  switching the vacuum cleaner back on

Why does the vacuum cleaner cut out?

• The motor is equipped with a thermal cut-out. If for any reason the unit should overheat, the thermostat will automatically turn the unit off.  

   Should this occur, unplug the vacuum cleaner from the electrical socket and turn off the switch. Remove and empty the dirt container.   

   Check the hose for blockages. Clean the filters. Allow the unit to cool for approximately 1 hour (if you have cleaned the filters you will need  

   to wait 24 hours for the filters to dry before putting them back in the machine)

What do I do if the unit becomes damaged or broken?

• We’re here to help. Simply call 

0844 412 8455

 or visit 

vax.co.uk

Looking After Your Machine – Filters

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Hold the dirt container and twist  

the lid anti-clockwise.

Lift the lid to reveal the 

pre-motor filter.

Lift out the pre-motor filter.

Cleaning the shroud

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TA

P

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Tabs

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Post motor filter is located in the 

left side wheel. Hold the centre of 

the wheel and twist wheel cover 

anti-clockwise.

With the wheel cover off  

the post-motor filter is  

easily removed.

Tap all excess dirt off the filter. 

Do not wash.

Cleaning the HEPA post-motor filter

Removing blockages from the TurboTool

Remove the inner separator from 

the container.

Remove the cap from the  

inner separator.

Dislodge any excess dirt by gently  

tapping the inner separator upside down 

above a bin.

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TAP

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Turn the TurboTool over and slide  

off the locking ring.

Detach lower housing and  

remove blockage.

To re-assemble the TurboTool, ensure that the tabs are  

engaged and pivot the lower housing closed. Slip the locking  

ring over the neck of the TurboTool and into the groove to finish.

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