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FAQs
10
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
WARNING:
To reduce the risk of personal injury, unplug your multifunction cleaner before
performing maintenance/troubleshooting checks.
Is there an accessory missing?
• Check the parts overview page to make sure the
attachment is supplied with your unit.
• If it is missing, please call our Vax Careline to order
a replacement:
0844 412 8455
or visit
vax.co.uk
to order online.
Why won’t my multifunction cleaner put down
water/solution mix?
• Check there is water/solution mix in the clean
water tank.
• Ensure the solution tube on the underside of the
motor housing has been released and is in the
clean water tank.
• Check that the pump button on the carry handle
has been switched on.
• Ensure the foot pedal on the wash head
is positioned to the back of the wash head.
• Ensure the collar on the wash tool is pushed
forward.
Why won’t my multifunction cleaner recover
water?
• The dirty water tank may be full.
• The wash tool/fibreflow wash head might have an
obstruction.
What do I do if an accessory/the unit has
become damaged or broken?
• We’re here to help. Simply call
0844 412 8455
or
visit
vax.co.uk
Why wont the multifunction cleaner pick up in
dry mode?
• A filter may be clogged; refer to maintenance
section for cleaning instructions.
• The dust bag may be incorrectly fitted, check
assembling your machine in dry mode.
• The dust bag may be full, check and replace with a
new dust bag.
• Check for blockages in the
hose/floorheads/accessories.
Why is dust escaping from my multifunction
cleaner in dry mode?
• The filters may be incorrectly installed, check that
they are fitted correctly.
• The dust bag may be incorrectly fitted, check
assembling your machine in dry mode.
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