Warranty Claim Procedure
Warranty Claim Procedure
①
Please kindly contact the seller you purchased the
product from for repair or replacement.
②
Alternatively, if you have any product related
question, you can
scan the QR code below.
Information Needed for 90-Day Limited Warranty
Claim:
①
Proof of purchase
②
Product name and quantity
③
Batch number (VSGXXXX) and Security code (With
pictures)
④
Descriptions on the product problem
⑤
Videos or pictures that reflect product problem
Notes
①
It usually takes 5-10 days to verify all submitted
warranty claim information. Please wait patiently.
②
Once the requested warranty claim information
is confirmed and approved, we will arrange a
replacement for you. Please kindly note that if the
original replacement product is out of stock or
discontinued, we will ship an item of equal value to
you with your consent.
* VAPORESSO reserves the right of final
interpretation of the warranty claim service
Purchase Information
Product Model:
Date of Purchase(Baesd on the date from receipt of
purchase):
Month
Day Year
Store Information:
Store Name:
Phone:
Store Address:
City: Country:
Post Code:
Customer Information:
Customer Name:
Phone:
Customer Address:
City: Country:
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